Captures, analyses and evaluates technical conditions regarding the technical feasibility of a project
Configure and troubleshoot network connectivity to the Varian Cloud (AWS and Azure), HL7 messaging, FHIR, Cloverleaf, security settings, VPNs, and IP whitelisting
Work cross-functionally within Varian to ensure a positive customer experience
Provide customer-facing technical leadership during implementations, focusing on networking, data interoperability, security, and operations for Varian’s Software-as-a-Service (SaaS) portfolio
Lead the design, development, and troubleshooting of SaaS implementations, ensuring successful deployment from kickoff to go-live
Perform cloud product installations and configurations, including on-premises connectivity
Respond promptly to incidents and technical events
Review customer IT infrastructure and project plans to ensure alignment with installation requirements
Serve as a subject matter expert (SME) on implementation operations for Product, Engineering, Sales, and other teams
Participate in internal testing and training procedures
Maintain and update customer cloud-supported product environments as needed
Compile status reports for project managers and leadership
Analyze implementation data to identify opportunities for process improvement and enhanced customer satisfaction
Work with cloud-based and on-premises (physical and virtual) environments, including operating systems, databases, and networking technologies
Complete task documentation in accordance with Varian’s quality processes and procedures
Work independently with minimal supervision
Apply critical thinking, good judgment, and strong decision-making skills
Attend planning calls and provide technical input as needed
Complete company-provided training within designated timelines
Develop and maintain strong relationships with internal stakeholders across Digital Oncology and other business lines
Requirements
5–10 years of relevant experience
Professional fluency in English
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
Experience in IT, Cloud, and Networking
Collaborative team player with a professional and composed demeanor
Willingness to travel for designated events (<15% travel required)
Benefits
Resources and flexibility to foster professional and personal growth
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