Operations Analyst assisting the Marketing Review team with administrative tasks in financial services. Creating reports and liaising with internal operations counterparts in fast - paced environment.
About the role
- Regional Operations Manager overseeing inspection processes for automotive inspections at OPENLANE. Collaborating with teams to ensure quality standards and regional success with data-driven decision-making.
Responsibilities
- Master OPENLANE policies, processes, procedures, and the tools used to complete floor plan audits and vehicle or facility inspections to ensure they are fully understood and followed by the team.
- Oversee and ensure that the team of FTE and 1099 inspectors adhere to OPENLANE policies, processes, procedures, and tools during floor plan audits and vehicle/facility inspections to achieve regional SLA's and targets.
- Responsible for recruiting and hiring initiatives for both contract and full-time inspectors within the assigned region.
- Partner with Marketplace and Commercial Sales Team to guarantee regional success, including inspection needs, growth forecasting, and scheduling.
- Cultivate strong customer relationships with dealers and the OPENLANE sales team to drive sales growth and capitalize on opportunities to ensure they are fully realized.
- Support the Senior Regional Operations Manager in creating and implementing OKR's to ensure success within the designated region.
- Lead and develop teams to deliver exceptional audit/inspection services, including training, motivating, coaching, counseling, and mentoring FTE Inspectors, as well as conducting performance management activities.
- Ensure that contractors meet customer requirements and operational standards.
- Act as the main point of contact for contractors and inspectors regarding compensation, task assignment, process updates, application questions, etc.
- Adopt a continuous improvement mindset by collaborating with the following teams Product; Arbitration; Scheduling; and Quality Assurance to test new app releases and processes, and provide feedback for improvements and maintenance.
- Work in the field 1-2 days per week side by side with inspectors ensuring all quality standards are met or exceeded and training new inspectors.
- Function as a reserve inspector for new markets and to address inspection capacity gaps within the region.
- Utilize various communication tools within the OPENLANE organization.
- Perform other duties as assigned by the manager.
Requirements
- Minimum of 3+ years relevant experience or education.
- Minimum of 2+ years of automotive mechanical experience.
- Must be able to operate a motor vehicle and possess a valid driver’s license.
- A working knowledge of technology, particularly in submitting electronic inspection reports.
- Previous experience managing teams and individuals, including both contractual and full-time employees.
Benefits
- Competitive pay
- Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
- Immediately vested 401K (US) or RRSP (Canada) with company match
- Paid Vacation, Personal, and Sick Time
- Paid maternity and paternity leave (US)
- Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
- Robust Employee Assistance Program
- Employer paid Leap into Service Day to volunteer
- Tuition Reimbursement for eligible programs
- Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
- Company culture of internal promotions, diverse career paths, and meaningful advancement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Operations Analyst responsible for analyzing compliance issues within Bank of America. Focused on OFAC alerts, routine analytics, and client support in financial services.
Subscriber Operations Analyst managing community solar project allocations. Ensuring compliance and optimizing processes while collaborating across departments in a clean energy firm.
Operations Management Supervisor at Aerojet Rocketdyne managing production goals and directing team activities. Ensuring quality and efficiency in the production area in Camden, AR.
Process Manager for Global Site Operations at ANDRITZ, delivering innovative solutions in hydropower. Leading standardization of construction site planning and management processes.
Senior Projektmanager für Brand - Integrationen bei Banijay Media Germany. Verantwortlich für komplexe Projekte und Steuerung von internen sowie externen Stakeholdern.
Senior Projektmanager für Brand - Integrationsprojekte in TV und digitalen Medien bei Banijay Media Germany. Verantwortlich für Projektmanagement und Marktanalysen in einem dynamischen Umfeld.
FinOps Specialist at BAE Systems Digital Intelligence aiding AWS value optimization in defence and national security. Collaborating with teams to enhance cloud efficiency and cost effectiveness.
Assistant Director overseeing global operations and services at Emory University, fostering program development and strategic planning for academic initiatives.
Director of Operations oversees APAC operational strategy for a global technology leader. Managing manufacturing partnerships and driving operational excellence across the region.