Hybrid Representative – Channel, Commercial Operations

at MTN Uganda

• Job title: Representative – Channel, Commercial Operations
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Cape Town, South Africa

About the role

• Sales Representative driving sales and marketing strategies for MTN in Cape Town's telecommunications industry. Focused on customer-centric service and meeting retention and acquisition targets.

Responsibilities

• Drive sales and marketing strategies in a competitive telecommunications industry.
• Work closely with Regional Leadership and Opco's to provide exceptional customer-centric service.
• Meet retention and acquisition targets through building relationships.
• Focus on continuous improvement in customer service.

Requirements

• Diploma in Commerce (Marketing/Communication or related field) is required.
• Minimum of 2 years' experience in a similar role, with a proven track record of working with others.
• Experience in a small to medium-sized organization is preferred.
• Strong problem-solving skills, with the ability to learn from past experiences and draw on tactical plans.
• Excellent communication and relationship-building abilities, with a focus on championing the MTN brand.
• Results-driven and operationally astute, with the ability to organize work and deliver on daily priorities.
• Knowledge of procedures, processes, products, and services, as well as systems training and project management.
• Effective sales training and a proactive approach to prevent problems.
• Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
• Cultural sensitivity and an understanding of local areas are essential.

Benefits

• As part of MTN’s recruitment process, your personal information may be processed using secure Artificial Intelligence (AI) technology to assist with the shortlisting of candidates.
• Your personal information will be handled securely and used solely for evaluating suitability for the role.
• We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.
• Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.