Specialist in Area Omnichannel implementing operational plans and managing partner relationships for MTN. Focused on achieving Prepaid strategy in Cape Town with strong communication and analytical skills.
Responsibilities
Contribute to quarterly planning, refining tactical plans weekly.
Execute sales and promotional strategies, monitor competitors, and advise on local tactics.
Manage partner relationships to drive acquisition and activation.
Forecast stock and materials, influencing their distribution.
Supervise channel partners, ensuring compliance with call cycles and training.
Conduct daily trade inspections and manage escalations.
Ensure adherence to policies and guidelines.
Build strong internal and external relationships, aligning execution with customer needs.
Act as a liaison between in-trade realities and head office plans.
Improve customer satisfaction through proactive issue resolution.
Requirements
3-year Degree/Diploma in Commerce (Marketing/Communication) or related field.
At least 3 years of experience in a specialized role, with supervisory experience.
Proven ability to manage dual-channel models across large areas.
Experience in managing multiple channel partners and informal/General Trade sales environments.
Prior supervisory or lead field role experience is preferred.
Strong skills in procedures, products, systems, channel partner management, and data analytics.
Excellent communication and negotiation abilities.
Ability to provide technical guidance and manage own performance.
Experience in building a culture of continuous improvement and high performance.
An ambassador for the team, embodying brand values and vital behaviors.
Benefits
Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development
Job title
Specialist – Area Omnichannel, Commercial Operations
Operations Management Leadership Program at GE HealthCare offering rotations to build leadership and functional skills. Focused on engineering or supply chain graduates with a mission to enhance healthcare innovation.
Supervisor overseeing day - to - day operations at multiple sites, ensuring quality customer service delivery for Medline. Involves inventory management, staff coordination, and regulatory compliance in operations.
Operations Specialist supporting daily elevator and fertilizer operations at CHS in Devils Lake, ND. Ensure safe and efficient loading/unloading, perform maintenance, and maintain customer service standards.
Commercial Operations Analyst providing CRM support to sales colleagues in EMEA. Collaborating with internal partners to ensure smooth deal processes and informed commercial decisions.
Deputy Operations Manager at Médecins Sans Frontières overseeing operational strategies and planning. Ensuring effective functioning and coordination of humanitarian operations at Operational Cell 3.
FinOps Specialist developing metrics for ML - driven forecasting and re - engineering cloud - native operations at Workday. Provide subject matter expertise in enterprise - wide initiatives and operations optimization.
ESD Operations First Line Manager overseeing facility activities for Savannah River Mission Completion. Responsible for compliance with laws and regulations while ensuring safe operations.
IT Operations Analyst providing technology - based customer service support and first level analysis for tech issues. Ensuring resolution of end user incidents/issues, Local to Lexington, SC.
Payments & Deposit Operations Representative providing operational support for transaction activities. Engaging with partners to ensure service quality and transaction accuracy.
Analyst managing migration of operations business within TD Securities. Championing innovative culture, enhancing productivity, and collaborating across teams on strategic projects.