Director of Sales Operations & Enablement responsible for strategic sales support at Rapid Micro Biosystems. Managing data reporting, CRM, and training lifecycle to drive revenue growth.
Responsibilities
Responsible for the strategic development, implementation, and measurement of all sales support functions.
Ensure the sales organization has the analytical infrastructure (Ops) and the skills/content (Enablement) necessary to maximize market penetration and drive revenue growth.
Oversee data reporting, CRM management, incentive compensation, and the end-to-end training lifecycle.
Requirements
Bachelor’s degree in Business, Marketing, or Science.
10+ years in Sales Operations (Biotech/Pharma preferred).
10 + years in strategy development, leadership, and training delivery.
10 + years of expert-level experience with Salesforce.com (or similar CRM) and Advanced Excel.
Proven ability to conduct statistical analyses and build complex business models.
High-level presentation skills and the ability to work cross-functionally.
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