Regional Director of Operations responsible for executing financial and operating objectives at multiple facilities. Collaborates with clinical teams, manages staffing, and maintains client relationships.
Responsibilities
Responsible for the onboarding, accountability, and development of employees through strong leadership, effective management skills, and adherence to the Blue Stone purpose, core values, policies, and procedures.
Complete facility site visits every four to six (4-6) weeks or as required to present statistical reports, promote compliance, customer service, education and training, support marketing efforts, and to evaluate facility benchmarks.
Ongoing analysis of Key Performance Indicators (KPIs), revenue forecasts, and facility expenses.
Effective collaboration with Recruiter and Rehab Director for recruiting purposes.
Manage staffing patterns and ensure each rehab department is staffed adequately for patient and customer service needs.
Work in conjunction with the Clinical Services team to ensure compliance, quality measure, and success metrics are achieved.
Accountable for the overall regional performance including the assessment and enhancement of workflow, resolution of complaints, and ensuring team member engagement to improve the overall patient/client experience.
Maintains expertise in clinical knowledge, practices, and standards to coach and mentor Rehab Directors and clinical staff to drive clinical excellence and outcomes.
Establishes strong partnership with clients, serving as a valuable collaborator in optimizing overall success.
Provides strategic direction to the client on new services, projects, and recommendations to achieve desired outcomes and joint business objectives.
Represents Blue Stone Therapy in community activities, marketing events, seminars, and conventions.
Other duties as assigned.
Requirements
Successful completion of an accredited Physical Therapy, Occupational Therapy, Speech Language Pathology, Physical Therapy Assistant, or Occupational Therapy Assistant program.
Minimum of five (5) years of clinical experience in a therapy services role, including at least four (4) years in a leadership capacity within a multi-facility skilled therapy services setting.
Intermediate or stronger skill level with technology and software to include Microsoft and database systems.
Strong communication, leadership, and collaboration skills.
Proven ability to exercise professional judgment with initiative in analyzing and executing multi-faceted problem solving.
Experience with NetHealth preferred.
Current valid Physical Therapist, Occupational Therapist, Speech Language Pathologist, Physical Therapist Assistant, or Occupational Therapy Assistant license to practice in appropriate state.
Benefits
Comprehensive healthcare options (Medical, Dental, and Vision)
Flexible Spending and Health Saving Account options
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