Consultant advising companies on modern IT operating models and digital transformations in the Technology Transformation practice. Focused on optimizing service delivery for clients across EMEA.
About the role
- Regional Director of Operations responsible for executing financial and operating objectives at multiple facilities. Collaborates with clinical teams, manages staffing, and maintains client relationships.
Responsibilities
- Responsible for the onboarding, accountability, and development of employees through strong leadership, effective management skills, and adherence to the Blue Stone purpose, core values, policies, and procedures.
- Complete facility site visits every four to six (4-6) weeks or as required to present statistical reports, promote compliance, customer service, education and training, support marketing efforts, and to evaluate facility benchmarks.
- Ongoing analysis of Key Performance Indicators (KPIs), revenue forecasts, and facility expenses.
- Effective collaboration with Recruiter and Rehab Director for recruiting purposes.
- Manage staffing patterns and ensure each rehab department is staffed adequately for patient and customer service needs.
- Work in conjunction with the Clinical Services team to ensure compliance, quality measure, and success metrics are achieved.
- Accountable for the overall regional performance including the assessment and enhancement of workflow, resolution of complaints, and ensuring team member engagement to improve the overall patient/client experience.
- Maintains expertise in clinical knowledge, practices, and standards to coach and mentor Rehab Directors and clinical staff to drive clinical excellence and outcomes.
- Establishes strong partnership with clients, serving as a valuable collaborator in optimizing overall success.
- Provides strategic direction to the client on new services, projects, and recommendations to achieve desired outcomes and joint business objectives.
- Represents Blue Stone Therapy in community activities, marketing events, seminars, and conventions.
- Other duties as assigned.
Requirements
- Successful completion of an accredited Physical Therapy, Occupational Therapy, Speech Language Pathology, Physical Therapy Assistant, or Occupational Therapy Assistant program.
- Minimum of five (5) years of clinical experience in a therapy services role, including at least four (4) years in a leadership capacity within a multi-facility skilled therapy services setting.
- Intermediate or stronger skill level with technology and software to include Microsoft and database systems.
- Strong communication, leadership, and collaboration skills.
- Proven ability to exercise professional judgment with initiative in analyzing and executing multi-faceted problem solving.
- Experience with NetHealth preferred.
- Current valid Physical Therapist, Occupational Therapist, Speech Language Pathologist, Physical Therapist Assistant, or Occupational Therapy Assistant license to practice in appropriate state.
Benefits
- Comprehensive healthcare options (Medical, Dental, and Vision)
- Flexible Spending and Health Saving Account options
- 401(k) with employer contribution
- Employee Assistance Program
- Paid Time Off (PTO) and Holidays
- And so much more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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