About the role

  • Responsible for the onboarding, accountability, and development of employees through strong leadership, effective management skills, and adherence to the Blue Stone purpose, core values, policies, and procedures.
  • Complete facility site visits every four to six (4-6) weeks or as required to present statistical reports, promote compliance, customer service, education and training, support marketing efforts, and to evaluate facility benchmarks.
  • Ongoing analysis of Key Performance Indicators (KPIs), revenue forecasts, and facility expenses.
  • Effective collaboration with Recruiter and Rehab Director for recruiting purposes.
  • Manage staffing patterns and ensure each rehab department is staffed adequately for patient and customer service needs.
  • Work in conjunction with the Clinical Services team to ensure compliance, quality measure, and success metrics are achieved.
  • Accountable for the overall regional performance including the assessment and enhancement of workflow, resolution of complaints, and ensuring team member engagement to improve the overall patient/client experience.
  • Maintains expertise in clinical knowledge, practices, and standards to coach and mentor Rehab Directors and clinical staff to drive clinical excellence and outcomes.
  • Establishes strong partnership with clients, serving as a valuable collaborator in optimizing overall success.
  • Provides strategic direction to the client on new services, projects, and recommendations to achieve desired outcomes and joint business objectives.
  • Represents Blue Stone Therapy in community activities, marketing events, seminars, and conventions.
  • Other duties as assigned.

Requirements

  • Successful completion of an accredited Physical Therapy, Occupational Therapy, Speech Language Pathology, Physical Therapy Assistant, or Occupational Therapy Assistant program.
  • Minimum of five (5) years of clinical experience in a therapy services role, including at least four (4) years in a leadership capacity within a multi-facility skilled therapy services setting.
  • Intermediate or stronger skill level with technology and software to include Microsoft and database systems.
  • Strong communication, leadership, and collaboration skills.
  • Proven ability to exercise professional judgment with initiative in analyzing and executing multi-faceted problem solving.
  • Experience with NetHealth preferred.
  • Current valid Physical Therapist, Occupational Therapist, Speech Language Pathologist, Physical Therapist Assistant, or Occupational Therapy Assistant license to practice in appropriate state.

Benefits

  • Comprehensive healthcare options (Medical, Dental, and Vision)
  • Flexible Spending and Health Saving Account options
  • 401(k) with employer contribution
  • Employee Assistance Program
  • Paid Time Off (PTO) and Holidays
  • And so much more!

Job title

Regional Director of Operations

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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