Hybrid Administrative Operations Assistant

Posted 4 hours ago

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About the role

  • Citizenship & Administrative Coordinator in Dubai processing global citizenship program files. Responsible for documentation and office administrative operations in a fast-paced environment.

Responsibilities

  • Manage and process global citizenship program files end-to-end
  • Review, organise, and track documentation including passports, IDs, and application forms
  • Maintain accurate case records and monitor submission timelines
  • Follow up with clients to collect missing or incomplete documents
  • Ensure compliance with program requirements and internal quality standards
  • Handle DEWA processing and related utility administration
  • Liaise with Shiny for licensing documentation and regulatory approvals
  • Manage government-related paperwork and coordinate submissions
  • Maintain organised physical and digital filing systems
  • Provide general office coordination and administrative support
  • Support senior team members with document preparation and compliance tracking

Requirements

  • 1–2 years of experience in citizenship, immigration, or documentation-heavy administrative roles
  • Proven ability to handle sensitive and confidential documentation with discretion
  • Highly detail-oriented with a structured, process-driven working style
  • Strong organisational and time management skills
  • Reliable and committed to a full-time, office-based schedule
  • Good written and verbal communication skills in English; Arabic is an advantage

Job title

Administrative Operations Assistant

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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