LW
Customer Success Manager managing strategic client relationships for Octadesk's SaaS platform. Focusing on client satisfaction and upselling opportunities while collaborating with internal teams.
About the role
- Build, manage and maintain SIGMA’s customer relationships within the Western region
- Develop lasting relationships with current and potential customers/prospects for sales and purchasing opportunities within SIGMA Group
- Sell solutions/services to new and existing customers and identify purchasing opportunities for equipment and parts
- Collect and qualify leads from personal contacts, customer websites, trade shows, phone prospecting and other department leads; determine viability of site visits
- Procure used manufacturing and packaging equipment through outright purchase, consignment, brokering, or auctions
- Understand SIGMA’s equipment, parts, and buying strategies to provide comprehensive customer solutions
- Assess customer needs and recommend optimal equipment or project solutions
- Negotiate purchase and sale agreements for equipment and parts
- Generate leads for SIGMA Group divisions and identify cross-selling opportunities during site visits
- Use SIGMA’s CRM (Insightly) to manage leads, ensure timely follow-ups, and organize client interactions
- Meet monthly sales metrics and performance goals
- Communicate timely with team members, BDC, and manager
- Report to the Director of Business Development and Corporate Sales and collaborate with all divisions
- Support the western region (ideal areas near Sacramento, CA and Carson City, NV)
Requirements
- 5 yrs. experience with food manufacturing equipment and processes
- Technical minded, engineer’s mindset with the ability to use critical thinking
- Strong customer service focus and background
- Demonstrated negotiation and closing experience; preferably B2B environment
- Previous success in selling; buying experience a plus
- Ability to own the process from start to finish; highly organized and utilizes CRM proficiently (Insightly)
- Systems savvy
- A learner mentality - constantly absorbing information given
- Driven and self-disciplined
- College degree required, preferably in a technical discipline
- Strong oral and written communication; represents the company in a professional manner
- Ability to adapt in a fast changing environment - forward thinking
- Travel weekly during the regular work week (Monday through Friday)
- Candidate will spend 8-10 weeks at SIGMA Corporate office (Evansville, IN) to learn the business, processes and systems for this position
Benefits
- Competitive compensation
- Professional growth and development opportunities
- Tuition reimbursement
- Comprehensive health and wellness plan
- Flexible paid time off and paid holidays
- Team-building activities
- ESOP participation and 401(k) savings plan
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
CL
Coca-Cola Canada Bottling LimitedAccount Manager Relief – Londonderry/Seacoast, NH Area
Account Manager Relief managing beverage orders for established distributors and retailers in NH. Working to grow profitability by analyzing customer needs and enhancing product displays and inventory levels.
CL
Coca-Cola Canada Bottling LimitedValue Account Manager
Value Account Manager responsible for managing sales growth in assigned accounts at Coca - Cola Consolidated. Building customer relationships and executing commercial strategies to meet business objectives.
CL
Coca-Cola Canada Bottling LimitedAccount Manager
Account Manager managing customer relationships and increasing business through sales at Liberty Coca - Cola. Responsible for executing sales calls and maintaining inventory in designated territory.
Supplier Partnership Specialist managing supplier marketing plans at Pets at Home. Collaborating with internal teams to negotiate, implement, and review marketing initiatives aligned with business goals.
SA
Sabiá AdministraçãoAccount Manager
Account Manager managing B2B relationships and supporting clients in the iGaming sector. Collaborating with internal teams to enhance client experiences and driving performance metrics.
TC
Trust ControlGerente de Contas III
Gerente de Contas Chave responsible for managing key client relationships at Trust Control. Focused on understanding client needs to foster long - term partnerships and business growth.
TC
Trust ControlAccount Manager III
Key Account Manager responsible for managing important client relationships and driving business success at Trust Control. Essential role in ensuring client satisfaction and identifying needs.
UF
US FoodsTerritory Manager
Territory Manager driving sales and customer relationships within the foodservice industry. Building relationships and executing sales strategies while ensuring customer satisfaction throughout assigned territories.
MM
Marsh McLennanAccount Manager, Business Insurance
Account Manager I providing knowledgeable service and support for business insurance clients. Collaborating with colleagues to meet service needs and maintain client data accuracy.