Sales Advisor guiding potential customers on real estate services and matching them with agents at Redfin. Handling inquiries through phone, text, or email in a supportive team environment.
Responsibilities
You are the first voice of Redfin and responsible for earning a customer’s business by guiding them to the best solution
You will work from a customer queue, handling live phone calls and inquiries created from the website and app
Be an expert on all of Redfin’s real estate products and services and advise customers to clear next steps
Match prospective customers with a local Redfin Agent for a home tour, buyer’s consultation, or listing consultation
Requirements
Active real estate license required
Previous inside sales experience preferred; will also consider customer service or real estate, or other sales experience
Real estate transaction experience preferred
Strong multitasking skills
Clear and concise verbal and written communication
Experience using a Customer Relationship Management (CRM) system is preferred
Microsoft Office or Google Suite experience a plus
Benefits
Three weeks of paid vacation, plus paid parental leave, sick leave & flex days
Choose from various full-family medical, dental, and vision plans with low out-of-pocket expenses
REALTOR association, MLS dues, and state license fees reimbursed
401(k) and Employee Stock Purchase Plan
Comprehensive in-person and virtual training
A management team invested in your growth and success
Growth opportunities to move into other positions at Redfin (including management-level roles, if qualified)
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