Inside Sales Partner at Littelfuse supporting customers and sales team. Managing pricing, quotations and providing technical guidance for sales process.
About the role
- Account Manager managing Bioprocessing customers across MEIA regions. Responsible for sales, customer engagement, and leveraging digital tools for efficiency.
Responsibilities
- Deliver on budget and commercial profit, grow opportunity pipeline, support mid-term plans and DSO
- Structured inputs to demand planning process for optimum inventory management
- Inputs to budgeting, financial forecasting & planning process
- Own NPS and customer experience, using feedback loops for continuous improvements
- Cross functional collaboration with planning, Customer support team, Technical and regional marketing teams to enhance customer engagement
- Adopt Inside sales’ new ways of working, e.g. remote sales, digital tools & services (” Fingertips” service promise) etc.
- Give inputs to mar-com activities to deliver scalable customer engagement
- Act as a front‑runner and ambassador for digital & AI adoption, shaping how Inside Sales is done in Planetary Health Biosolutions
- Propose changes to ways of working, need for new digital tools/interventions, co-create Fingertips service promises, ways to improve customer experience, scalability or internal processes
- Leverage AI copilots/assistants for account research, preparing outreach, and follow‑up actions
- Qualify and nurture new leads coming in from marketing campaigns
- Convert qualified leads to opportunities for industries in scope for Inside Sales
- Track conversion metrics and generate insights (Conversion %, Win rates, repeat rates etc)
- Using analytics for insight generation, prioritization and operational excellence
Requirements
- Bachelor’s degree in Biotechnology/ Biochemistry/ Life Sciences/ Pharma/ related fields. MBA is a plus
- 5+ years of experience in Textile/ Pulp & Paper/ Enzymes industry. Basic understanding of enzymes is required; in-depth technical understanding is a plus
Benefits
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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