Firmware Manager leading development of NVIDIA's next - generation Networking firmware. Managing a skilled engineering team in a dynamic and innovative environment.
About the role
- Provide oversight and direction to the STARS/HEDIS department
- Schedule and follow up on clinical care needs for patients as it relates to Quality Data
- Manage staff in the STARS/HEDIS Department and assist staff in quality initiatives
- Collect, report, and respond to metrics
- Review and provide performance feedback to the STARS/HEDIS department
- Establish annual and monthly departmental and individual staff goals
- Ensure the training and onboarding of new staff
- Perform quarterly performance reviews of all Arkos Health STARS/HEDIS staff
- Provide education regarding STARS/HEDIS initiatives to staff and outside individuals
- Attend Arkos Health educational and demonstration activities, as needed and directed by Executive Medical Director
- Review data collected and develop strategies to improve performance
- Implement strategies to improve department performance
- Create, maintain, and improve written department process flows and procedures to improve the functioning of the department
- Ensure gaps in care are captured and coordinate preventative and diagnostic tests around gaps in care
- Conduct data entry and maintain appropriate documentation and tracking for quality initiatives
- Educate patients on procedures that are being performed and the reason for performing them
- Collaborate with the PCP in the management and care coordination for members with open gaps of care
- Demonstrate the ability to work collaboratively, efficiently, and effectively as a high-performing quality team member
- Coordinate and participate in internal and external meetings
- Contribute as an active participant in quality initiatives
- Follow Arkos Health procedures, practices, policies, and guidelines to ensure the safety, security, and well-being of patients
- Perform other duties as assigned to support the overall effectiveness of the organization.
Requirements
- Medical Assistant Diploma and/or Certified Nurse Assistant Certification
- 1+ years’ experience as a manager.
- 2+ years' experience in a healthcare environment
- Recent and related experience working with HEDIS STARS Program
- Experience in Electronic Health Records
- Experience with verifying eligibility and navigating through Insurance Portals
- Experience with CPT II codes
- Basic knowledge HCC’s and Medical Diagnosis
- Ability to perform multiply procedures with training (i.e.) ABI, DRE, Urine Dips
- Familiarity of Medicare guidelines to perform patient screening’s
- Knowledge of medical terminology
- Current unrestricted state driver’s license with personal reliable transportation
- Proof of liability insurance coverage
- Excellent leadership, management, and communication skills with the ability to work collaboratively with other departments and external stakeholders; must be fluent in both spoken and written English and maintain professionalism in all verbal and written correspondence with both internal and external clients.
- Strong ability to self-manage time to manage multiple projects and priorities in a fast-paced environment
- Able to utilize necessary programs to ensure effective communication, collection of metrics, and proprietary software; including but not limited to: Microsoft product suite, Adobe Suite
- Strong analytical and problem-solving skills.
Benefits
- Employer-paid Medical premiums at no cost to you
- Employer-paid Dental premiums at no cost to you
- Employer-paid Vision premiums at no cost to you
- Employer-paid Short-Term Disability premiums at no cost to you
- Employer-paid Life Insurance premiums at no cost to you
- Employer matching 401(k)
- 15 days annual combined sick/vacation during your first year
- 10 paid holidays
- Your Birthday off!
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