Provider Engagement Account Executive developing partnerships with healthcare providers and networks. Collaborating for improved care delivery and implementing strategies for performance improvement.
Responsibilities
Develop strategic partnerships between the health plan and the contracted provider networks serving our communities
Cultivate client relations and collaborate with providers to ensure delivery of the highest level of care to our members
Participate in the development of network management strategies
Creates strategic initiatives for performance improvement
Conducts regular in-person visits with physicians to provide real-time support, discuss performance metrics, and identify opportunities for improvement in patient care and clinical practices
Focuses on value-based care model initiatives, collaborating with physicians to identify and align to performance-based agreements that incentivize better patient outcomes, cost-efficiency, and quality care
Uses data analytics to track and monitor provider performance, offering actionable feedback to help physicians optimize care delivery and meet key performance targets
Builds strong interpersonal relationships with cross functional teams both externally (provider) and internally (health plan)-C-suite Level
Expert proficiency in tools and value-based performance (VBP) in order to educate providers resulting in improved provider performance
Resolves provider issues as needed for resolution to internal partners and creating efficiencies to prevent continued concerns
Receive and effectively respond to external provider related issues
Investigate, resolve and communicate provider high dollar and high volume provider claim issues and changes
Educate providers regarding policies and procedures related to referrals and claims submission, web site usage, EDI solicitation and related topics
Evaluates provider performance and develops strategic plan to improve performance
Present detailed HBR analysis and create reports for Joint Operating Committee meetings (JOC)
Acts as a lead for the external representatives
Coaches and trains external representatives
Ability to travel locally 4 days a week
Performs other duties as assigned
Complies with all policies and standards
Requirements
Bachelor's degree in related field or equivalent experience
Master's Degree preferred in Public Health (MOH), Health Administration (MHA) or Business Administration (MBA)
Five or more years of managed care or medical group experience, provider relations, quality improvement, utilization management, or clinical operations
Project management experience at a medical group, IPA, or health plan setting
Executive level exposure and ability to influence desired outcomes, innovation, performance, member improvements, growth and Provider retention
Ability to synthesize complex issues at multiple organizational levels, externally and internally across multi-disciplinary teams
Highly proficient in HEDIS/Quality measures, cost and utilization.
Benefits
competitive pay
health insurance
401K and stock purchase plans
tuition reimbursement
paid time off plus holidays
flexible approach to work with remote, hybrid, field or office work schedules
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