YA
Senior Implementation Engineer guiding enterprise customers through complex API integrations at Yapily. Collaborating with cross - functional teams to drive successful delivery and customer success during implementation.
About the role
- Leading workstreams or projects under the guidance of Managers and Senior Consultants
- Advising clients on best practice system design and implementation strategies
- Conducting requirements analysis and translating business needs into functional solutions
- Developing and documenting business process workflows, configurations, and recommendations for enterprise permitting systems
- Leading or facilitation of recurring client and internal meetings, ensuring clear documentation of outcomes and next steps
- Presenting deliverables and progress updates directly to clients with professionalism and clarity
- Managing project tasks, schedules, and dependencies across assigned workstreams to ensure timely completion and alignment with project timelines
- Coordinating with cross-functional teams to prepare client status reports, update project dashboards, and support internal project management practices
- Building relationships with client stakeholders and fostering trust throughout a software implementation lifecycle
- Helping identify and refine internal company methodologies and templates to enhance delivery consistency and quality
- Reviewing and mentoring the work of Analysts and Junior Consultants, ensuring accuracy, completeness, and alignment with project objectives
Requirements
- Bachelor’s degree required; advanced degree or relevant certifications a plus
- 3 - 7 years of full-time experience in project coordination, implementation, or consulting (preferably within enterprise software, IT, or public sector environments)
- Skilled in tools such as JIRA, Confluence, Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint)
- Proficient in enterprise software implementations, configuration concepts, or permitting systems (Tyler Technologies experience preferred)
- Strong analytical and problem-solving skills and ability to connect business processes to system functionality
- Comfortable leading client discussions, facilitating workshops, and preparing professional deliverables
- Flexible & solutions-oriented: Comfortable shifting priorities and stepping in proactively
- Efficient in work style: Able to complete multiple workstreams simultaneously in an efficient manner
- Adaptable and composed under shifting priorities and fast-paced timelines
- A natural mentor who takes pride in developing junior team members and presenting ideas for improvement to upper management
- Excellent communicator: Strong written/verbal skills and virtual collaboration
- Hybrid-capable: Able to work 2 - 3 days/week in Irvine office
- Occasional CA site visits (valid CA driver’s license & reliable transportation required)
- Flexible availability during business hours between 8:00AM – 6:00PM; ability to work occasional on weekends depending on client needs
- Legally eligible: Authorized to work in the U.S., able to clear background checks (including MVR) and E-Verify.
Benefits
- Eligible employees will be provided benefits and onboarding information upon hire.
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