Program Manager for Remote Patient Monitoring responsible for operational, financial, and clinical oversight at Essen Health Care. Leading a team to improve patient outcomes and efficiency.
About the role
- Program Manager supporting Energy Efficiency and Electrification programs with Guidehouse. Oversight of project execution, client relationships, and team management in the energy sector.
Responsibilities
- Guidehouse is seeking a Program Manager to support our Energy Efficiency/Electrification programs (multiple locations available) with experience in the energy industry.
- This position requires experience with developing and delivering Energy Efficiency (EE), electrification and/or decarbonization solutions as well as team and partner management of various functional groups (internal and external), client, and stakeholders.
- The Program Manager will support the implementation of energy efficiency rebate programs for our state and local government clients.
- This individual will also work with partners to the support the building and management of trade ally networks and provide day to day contact with our subconsultants to achieve continuous improvement in the customer journey.
- Essential Job Functions & Responsibilities: Partner and coordinate with Guidehouse market teams and the national team to support the development of EE, electrification and/or decarbonization solutions that can be scaled across our the Guidehouse client base.
- Support the development and shaping of opportunities in collaboration with the market teams to meet bookings goals
- Support opportunity development and pricing for solution (i.e., pre-sales calls, project scope definition, RFP responses, client presentations, statement of work development, resource planning, budget estimating (top-down and bottom-up)
- Participate in the negotiation of contract and provide input to the market teams during SOW development and potential changes/enhancements to scope.
- Direct and coordinate cross-functional teams (delivery, solutions, engineering, marketing, analytics, managed services, financial services, software development, partners) typically consisting of 20+ people as part of program execution.
- Manage client relationship and expectations, work to resolve project issues, proactively identify project risks and make recommendations for resolution to ensure project success throughout the project lifecycle
- Develop relationships and/or manages sub-contractors or vendors
- Coordinate and lead internal and external meetings with internal teams, clients, partners and diverse stakeholders (all levels including leadership)
- Ensure solution aligns with client program goals, and client needs/overall business objectives.
- Provide leadership and mentoring to team members on project development and client management skills
- Provide ongoing feedback and input into future solution needs and enhancements
- Train teams on implementation best practices for specific solutions
Requirements
- Due to nature of client engagements, must either be a US Citizen or US Permanent Resident
- Bachelor’s degree in a related field
- 5+ years of professional experience
- Experience in the energy industry and or state and local energy programs
- Experience in program management and solution development experience for complex solutions such as EE, electrification, decarbonization.
- Solid understanding of energy efficiency measures for residential homes and multi-family housing
- Knowledge of economic analysis in developing business cases for businesses to implement energy efficiency measures
- Demonstrated history of meeting and exceeding multi-million-dollar business development and managed revenue targets
- Demonstrated leadership experience in managing teams, providing feedback, mentoring, and coaching team members.
- Knowledge and experience with project management practices and techniques.
- Candidates with PMP certification preferred.
- Startup mentality, resourceful and self-motivated
- Ability to coordinate diverse program stakeholders both internal and external
- Proven ability to build, manage and foster a team-oriented environment across multiple business units and stakeholders (all levels)
- Excellent verbal, interpersonal, written communication, and presentation skills
- Strong analytical, creative problem-solving and decision-making capabilities
- Excellent leadership and management skills
- Team player with the ability to work in a fast-paced environment
- Must have a passion for customer satisfaction and have the ability to deliver on customer’s needs and expectations while meeting Guidehouse objectives
- Ability to travel including overnight travel, depending on client or project needs.
- Ability to work onsite at a Guidehouse office or Client Office location as needed
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
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