Solutions Programme Manager responsible for managing GIS tooling solutions and driving customer outcomes at Computacenter. Collaborating with stakeholders and supporting pre-sales engagements in a hybrid environment.
Responsibilities
Engage on various pre-sales supporting Computacenter’s bid process.
Translate customer requirements into actionable designs.
Champion our standards and provide commercial clarity.
Provide guidance and support to the wider team.
Focus on optimisation to reduce costs and timelines against tooling configuration.
Build and nurture strong relationships with senior stakeholders.
Manage relationships and follow through on resolution of complex issues.
Contribute to team reporting ensuring stakeholders have appropriate insight.
Requirements
Proven experience from service transition or technical product delivery within a complex, multi‑stakeholder environment.
Strong stakeholder management skills and the ability to challenge constructively to keep customer outcomes on track.
A customer‑first mindset, crisp communication, and a passion for continuous improvement.
Either a good understanding of the contractual services Computacenter offers (PS, GTS or GMS) or a technical understanding of the tools that underpin these services.
Ability to manage multiple topics simultaneously, maintaining attention to detail, and distil complex information into clear summaries for senior stakeholders.
Outstanding problem-solving skills and a willingness to dive into technical discussions and detail.
Good working knowledge of Industry frameworks (ITIL, SAFe, DevOps)
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