Program Manager for Remote Patient Monitoring responsible for operational, financial, and clinical oversight at Essen Health Care. Leading a team to improve patient outcomes and efficiency.
Responsibilities
Oversee day-to-day operations of the RPM program.
Develop and standardize workflows for enrollment, device activation, monitoring, and escalation.
Ensure efficient coordination between providers, care coordinators, IT, and RCM teams.
Monitor monthly RPM enrollment, billing, and reimbursement performance.
Implement corrective action plans when KPIs fall below target thresholds.
Hire, train, and supervise RPM Care Coordinators.
Ensure RPM services comply with Medicare, Medicaid, and HIPAA regulations.
Oversee RPM device vendors and platform performance.
Requirements
Bachelor’s degree in Healthcare Administration or related field
3–5 years of clinical or care management experience
Minimum 2–3 years of healthcare leadership experience
Experience with Remote Patient Monitoring or telehealth programs
Knowledge of CMS billing requirements and compliance standards
Experience using EHR systems and healthcare analytics tools
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