Global MarCom Sr. Program Manager providing leadership for global marketing communications programs at ESAB. Leading project delivery and financial management strategies to align with business goals in Poland.
About the role
- Specialist in Program Management at APL Logistics connecting supply chains across sectors globally. Driving trade and inspiring business while ensuring efficient service delivery for key accounts.
Responsibilities
- Support and manage the development of projects, which will enable APLL to raise the efficiency of its services delivered to Key Accounts and Costumer Service.
- Being primary customer contact for any daily process related question, problem, or support
- Establish/ ensure excellent customer care: e.g. continuous improvement of internal processes and reporting these to respective process owner
- Owning the Monitoring of regular KPI calls across origin and destination team to drive continuously service improvement and archive excellent results.
- Support training relevant APLL internal teams in customer specific processes as per LP where needed
- Supporting Key Account Manager (KAM) in identifying opportunities for process improvement and sales opportunities
- Managing Forecasting and carrier Allocation management in close cooperation with product teams, origin teams and customer.
Requirements
- Fluency in English and Dutch is a must-have
- Strong analytical skills
- Ability to translate data into a story and solution
- Previous experience in leading projects
- Expertise knowledge of Supply Chain Processes such as Freight Forwarding, Consolidation, Transportation, etc.
- Customer Centric attitude and mindset
- Strong understanding of IT and supply chain data structures
- Excellent listening and communication skills. Capable of articulating issues and proposed solutions with both internal and external customers.
Benefits
- 13 months salary
- Participation in our global Cash Bonus Plan
- Pension Plan
- Regular trainings and excellent development opportunities within APL Logistics globally
- Working in an open team with a supportive working atmosphere
- Various benefits for birthdays, marriage, childbirth, long service as appropriate
- Office located in the city of Rotterdam by the river
- Hybrid working model
- Local and regional activities focused on employee engagement throughout the year
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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