FA
Associate Product Manager handling the Fulfillment process at Farfetch. Collaborating with engineering and stakeholders to enhance product strategies and operational success.
About the role
- Own Integrations Strategy & Roadmap
- Define Clearstory’s integration tiers/levels and bring clarity to how they align with customer needs.
- Prioritize integration opportunities based on business impact, customer value, and scalability.
- Work with leadership to align integrations with pricing and packaging strategy.
- Partner with Engineering
- Collaborate on a standardized, scalable integration framework that reduces tech debt and accelerates delivery.
- Translate customer workflows into clear product requirements that balance speed with maintainability.
- Participate early in technical discussions to anticipate risks and uncover creative solutions.
- Drive Customer & Market Alignment
- Work closely with go-to-market teams to understand customer workflows, integration requirements, and solution opportunities.
- Validate opportunities through customer interviews, data, and usage metrics.
- Ensure integrations deliver a seamless experience across setup, usage, and ongoing support.
- Elevate Clearstory's Integrations Practice
- Establish metrics to track adoption, usage, and health of integrations.
- Champion evidence-based decision-making, documenting hypotheses, tradeoffs, and decisions.
- Contribute to product team standards, raising the bar for clarity and execution.
Requirements
- 3–6 years of product management experience, ideally in SaaS with a focus on integrations, APIs, or platform products.
- Technical fluency: comfortable discussing APIs, webhooks, and data models with engineers.
- Strong ability to translate customer workflows into product requirements.
- Excellent written and verbal communication skills; proactive in driving alignment.
- Strategic thinking paired with a bias for action — able to zoom out to frameworks and zoom in to details.
- Understanding of construction financial workflows and systems such as Procore, Autodesk, and CMiC (or willingness to become fluent).
- Ability to read and navigate third-party API documentation, quickly learn external systems, and become an internal expert in how Clearstory integrates with them.
Benefits
- Competitive salary and early equity
- Hybrid flexibility (3 days in-office, 2 flex days)
- Subsidized health, dental, and vision coverage
- Direct access to mentorship, feedback, and leadership
- A front-row seat to building a category-defining product
- Ownership over products that impact thousands of users and billions in project value
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