NL
Nutrien Ag Solutions LASSales Support Administrator
Sales Support Administration role providing support to Sales teams and performing branch administration duties. Join Nutrien Ag Solutions in making a difference for Australian farmers.
About the role
- Encode plan member amendments in the system
- Ensure all necessary information is received and appropriate decisions are made regarding eligibility before updating the system
- Refer exception requests and complex cases to the Senior Certificate Administrator for further processing
- Communicate with plan administrators via letter or email to obtain missing information required for eligibility updates
- Consistently achieve established service levels and practice good judgment in processing cases
- Perform thorough checks to eliminate financial errors
- Render overtime work during high-volume periods, including being on-call on Saturdays and holidays as needed
- Assist colleagues upon request, manage leaves during peak seasons, and handle dedicated clients requiring special attention
- Suggest process improvements and perform other tasks assigned by Operations Management
Requirements
- Open for fresh graduates (preference for candidates with at least one year of relevant work experience)
- Bachelor's degree in any field required
- Experience in back-office operations or administrative roles desirable (office management, data entry, document handling, general support)
- Amenable for flexible shift – either night or day
- Proficiency in Microsoft tools (preferred)
- Effective verbal and written communication skills
- Ability to apply critical thinking and problem-solving skills
- Ability to work overtime during high-volume periods and be on-call on Saturdays and holidays as needed
- Willingness to assist colleagues, manage leaves during peak seasons, and handle dedicated clients requiring special attention
Benefits
- Hybrid working arrangement
- Flexible shift (night or day)
- Learning and career growth opportunities
- Flexible environment with support for well-being and inclusion
- Global team exposure
- Equal Opportunity Employer and reasonable accommodation during application process
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
SP
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