Telecommunications Administrator at SONDA handling network operations and project demands. Collaborating in an innovative environment with professional development opportunities.
About the role
- Prepare all relative shipping documents required for outgoing orders
- Update internal daily tracking logs
- Liaise with multiple national and international shipping companies
- Complete additional administrative tasks as required (answering phones, filing, etc.)
- Communicate with Sales, Production and Quality Assurance teams as needed regarding shipping requirements and timelines
- Process international and domestic customer returns and work with Quality Assurance team when receiving returns
- Liaise with shipping companies and Sales team to troubleshoot shipping issues (delays, lost items, etc.)
- The shipping team is responsible to maintain an organized/presented shipping area
- Serve as the first point of contact for visitors and clients, providing a warm and professional welcome
- Help to ensure all Health & Safety regulations are met
- Research shipping quotes and cost savings measures to be passed along to customers
- Gather weight and dimensions of orders and ensure that products are correctly packaged to be shipped
- Preassemble and add appropriate accessories to outgoing packages
- Providing back up to the Receiving Team
- Receive supplies/materials. Validate quantities ordered to quantities delivered. Verify that paperwork is accurate (Adjust PO if needed), enter data into ERP and distribute product
- Record damages and reject damaged goods
- Serialize received products (ie: Data Logger’s)
Requirements
- Flexibility and the ability to respond quickly to unexpected changes in a fast-paced environment
- Able to manage shipping deadlines and scheduling adjustments
- Knowledge of standard national/international shipping companies and experience with shipping/receiving process is an asset
- Strong communication skills, the ability to communicate verbally and written with clarity and accuracy across company departments, suppliers and vendors
- Proficient computer skills (MS Word, Excel, online queries etc.) ERP experience is a plus.
- Strong numeracy skills and familiarity with shipping dimensions/measurements
- Ability to meet changing deadlines and work effectively under pressure and prioritize current workload
- Strong attention to detail and accuracy when recording and entering data
- Physical requirements: bending, kneeling, and lifting up to 25 lbs
Benefits
- Medical on the first day worked. Basic module paid by the employer.
- Dental on the first day worked. Basic module paid by the employer.
- Life, Disability and Accidental Death & Dismemberment Insurance
- Short and Long Term Disability
- Retirement / Defined Contribution Pension Plan (DCPP)
- Holidays - twelve nationally and/or provincially recognized holidays per calendar year
- Paid Time Off
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
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