Senior Business Process Manager responsible for client onboarding processes at EOS. Ensure seamless integration of technical requirements and business priorities in dynamic environments.
About the role
- Business Operations Lead responsible for managing HR, finance, IT and operations at SimpleClosure. Ensure efficiency across workflows and support leadership with operational needs.
Responsibilities
- Manage HR processes including payroll, open enrollment, onboarding, and offboarding
- Act as a point of contact for employee questions and policy clarifications
- Oversee office operations, vendor management, and general facilities coordination
- Support month end close (MEC) activities and budgeting processes in partnership with the finance team
- Maintain accurate financial and operational records and ensure proper approvals are in place
- Partner with IT and security leads on employee access, hardware setup, and system compliance
- Manage IT vendor relationships including renewals, negotiations, and security reviews
- Plan and execute company off-sites, retreats, and internal events
- Support the CEO and leadership team with ad hoc operational or administrative needs as they arise
- Identify process improvements and drive efficiency across operational workflows
Requirements
- 4+ years of experience in Business Operations, People Ops, or a related role at a fast-paced company
- Strong organizational and project management skills with excellent attention to detail
- Proven ability to handle confidential information with discretion
- Skilled at managing multiple priorities and working cross-functionally across teams
- Excellent communication and interpersonal skills
- HR and office management experience strongly preferred
- Experience managing IT systems, vendor relationships, and contract negotiations a plus
- EA experience is a plus but not required
Benefits
- Unlimited PTO
- Competitive equity package
- Employer Covered Medical Benefits
- Hybrid in Los Angeles, CA (Santa Monica area)
- In person team retreat
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