KU
Client Success Manager at KUBRA leveraging innovative products to enhance customer satisfaction and drive business growth. Engaging with clients to manage relationships and deliver exceptional value.
About the role
- Grow and nurture a network of host companies across APAC with a strong focus on Tokyo
- Build meaningful relationships and expand employer partnerships to create internship opportunities
- Oversee the full B2B lifecycle from new outreach to ongoing account support
- Balance business development with relationship management, including site visits and feedback sessions
- Work closely with participants to guide the internship matching process and ensure excellent experiences
- Lead the full placement process and manage a pipeline of student applicants
- Execute localized outreach and in-person trust-based engagement (cold & warm outreach)
- Achieve monthly business development goals via LinkedIn, email, phone, events, and networking
- Build partnership ecosystems and referral schemes with companies, associations, chambers of commerce, and expat communities
- Conduct research, discovery calls, tailored presentations, and onboard new partners
- Track placement rates, satisfaction, and outcomes; identify and implement improvements for retention and processes
Requirements
- Proven experience in B2B business development, sales, or account management
- Strong track record delivering results individually and as a team
- Excellent face-to-face networking and relationship-building skills across different cultures and industries
- Fluent in English (Japanese highly desirable)
- Strong commercial awareness and organizational skills
- Results orientated with strong attention to detail and target-driven
- Entrepreneurial spirit — highly motivated, proactive, and able to thrive in a remote-first environment
- Work authorization to work in Japan; must not require sponsorship
- Home office space and a personal computer to work from
Benefits
- Competitive salary, based on employee location
- Eligible to participate in our Company Performance Bonus Scheme
- Generous global PTO policy
- Reward and Recognition Program
- Continuous learning opportunities (Mentorship Program; L&D Reimbursement Program)
- Access to Career Advancement Training course and Keynote Speaker Series
- Share options scheme for full-time team members
- Remote-first, flexible working
- Opportunity to meet and network with people from around the world
- Home office space (logistical)
- A personal computer to work from (logistical)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
PO
PointrCustomer Success Lead
Lead Customer Success for Pointr's innovative indoor mapping solutions. Drive client satisfaction and team performance by shaping success strategies across multiple accounts and industries.
VS
Venn StrategiesDirector, Customer Success
Director of Customer Success at Venn leading strategy in customer success function. Building processes and driving measurable impact across retention, expansion, and customer advocacy.
GP
Grupo PanvelSenior CRM Analyst
Senior CRM Analyst understanding consumer needs for Hygiene and Beauty products. Managing and executing CRM communications and customer journeys within Salesforce Marketing Cloud.
PE
PeripassCustomer Success Manager
Customer Success Manager driving client success and upselling for logistics SaaS scale - up Peripass. Engaging with customers to maximize investment returns and enhancing the customer journey.
Data Analyst specializing in CRM focusing on strategic data segmentation and collaboration across teams at Omie, a technology company.
AD
AdtailMid-level CRM Analyst
Analista de CRM role at Adtail, a digital marketing agency enhancing customer interaction and satisfaction. Responsible for data analysis and customer onboarding strategies to improve performance.
AM
Amcham-BrasilJunior Customer Success Analyst
Customer Success Analyst managing B2B client relationships, ensuring success for various companies. Requires bilingual communication and flexibility for hybrid work.
Internship in Sales & Customer Success supporting event partnerships at Höme in Berlin. Engaging with partners, managing contacts, and enhancing customer success initiatives.
PI
PipedriveCustomer Success Manager
Customer Success Manager serving as trusted advisor for Pipedrive's strategic accounts. Responsible for onboarding, retention, and upsell opportunities within customer portfolios.