Intern in Customer Success Management at GreenPocket, a smart energy startup. Engaging in projects to improve customer satisfaction and user experience.
About the role
- Partnership Success Manager for North America team managing client relationships at Studyportals. Overseeing student recruitment campaigns and optimizing client experiences.
Responsibilities
- The full cycle of the client journey - online student recruitment campaign implementation, monitoring and optimisation, client consulting, enrolment verification, campaign renewal, and so forth
- Ensuring the continuation and growth of the collaboration with your clients, taking on sales responsibility
- Developing lasting relationships with the university representatives to better fulfil their marketing needs for student recruitment
- Using a variety of tools to manage the daily workload
Requirements
- Based in Monterrey, Mexico
- You preferably have a university degree in Business, Marketing or Communications (or any other relevant field)
- 2 years Work experience in a client-facing role such as sales/account management
- (Near) native level of English (both written and spoken)
- Good prioritization skills and working under pressure
- Negotiation and conflict resolution experience
- You are keen on developing yourself both professionally and as an individual
- Good communication and interpersonal skills
- Detail-oriented with notable analytical and critical thinking skills
- You are able to get in the shoes of prospective international students
- You are a team player, comfortable with an international environment, committed to both hard work and fun
Benefits
- Employee referral bonuses - Studyportals is always hiring and it’s just an extra chance to work with friends (and earn some extra cash!);
- An annual personal development budget, because personal growth is KEY!
- Reimbursement of your work-related travel costs
- An informal, entrepreneurial, international and flexible atmosphere where self-initiative is highly appreciated
- Possibility to grow along with a rapidly growing company
- The opportunity to help revolutionize the worldwide study-choice market
- A company environment that is serious about having fun with almost everything we do, including regular memorable team events and a wide range of games and activities during lunchtime or after work
- The opportunity to make our world a little better by increasing international access to education and be at the core of a study choice giant that the world education market is desperately waiting for
Job title
Job type
Experience level
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Not specified
Degree requirement
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