Director Customer Growth & Strategy leading key client relationships for AI platform. Building long - term partnerships and driving growth initiatives with major clients.
About the role
- Partner Growth Manager developing strategic alliances and driving revenue growth for ActiveCampaign's key international partners. Shaping future partnership programs while maximizing partner satisfaction and retention.
Responsibilities
- Act as the lead relationship manager for a group of named channel partners, focusing on maximizing the revenue impact of your assigned book of business.
- Design and implement strategies and processes to maximize partner revenue and satisfaction, actively working to minimize churn and identify cross-sell, up-sell, and new business opportunities.
- Develop expertise in ActiveCampaign’s platform and solutions to effectively coach, support, and challenge partners to achieve greater sales and growth.
- Partner with internal teams—including technical support, sales, marketing, and product—to proactively ensure all partner needs are being met and to collect crucial feedback for continuous program improvement.
- Develop a deep understanding of each partner’s unique business model to recommend ActiveCampaign features and functionality that enable them to meet both their and their clients' objectives.
- Liaison with the Partner Community and Advocacy team on targeted campaigns, engagement initiatives, and nurturing programs to increase partner participation and motivation.
Requirements
- 5+ years of hands-on experience in SaaS customer success or account management, with a strong preference for channel sales or partner management.
- Proven passion for providing an exemplary partner experience and building mutually beneficial and lasting relationships.
- Demonstrated understanding and application of effective service, co-selling, and sales pipeline management strategies, including previous experience with forecasting.
- Exceptional organizational and communication skills—both verbal and written—with the ability to serve as the voice of the partner internally.
- Ambitious, consistent, and willing to try multiple avenues to achieve goals, coupled with a demonstrated ability to deal with rapid change and be a strong team player.
- A professional interest in gaining or growing experience in the high-demand field of channel partner management.
Benefits
- Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.
- Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
- Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO.
- Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.
- Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Senior Mobile Growth Manager at AppAgent developing and executing strategies for mobile game growth. Integrating AI tools and mentoring colleagues while collaborating with senior clients in a hybrid work environment.
Director of Growth Marketing at Caseware leading demand generation strategies for North America. Collaborating with sales and product marketing to enhance customer acquisition efforts.
Lifecycle Growth Lead nurturing user relationships from waitlist to active engagement at blockchain startup Sei. Focus on retention strategies and optimizing user behavior for improved lifetime value.
Head of Growth role focusing on scaling pipeline generation and performance marketing for Katana's inventory software business. Leading the marketing team to achieve measurable growth outcomes across channels.
Network Growth Manager focusing on C - level connections for Management Events. Engaging executives through outreach to enhance business networking opportunities.
Sales & Growth Manager Internship focusing on high - ticket sales. Engaging in lead research, client acquisition, and CRM management with a performance - driven approach.
Growth Marketing Engineer at Zocks bridging technology, data, and marketing experiments for an AI startup.
Director of Growth leading international market expansion and strategic acquisitions for Multiverse's tech sector. Responsible for building market entry plans and executive buy - in across Europe.
Paid Media Specialist focused on execution and analysis across paid media channels for a growth marketing team. Engaging in optimizations, reporting, and creator - led advertising to enhance performance.