SE
SedgwickField Case Manager
Field Case Manager supporting injured workers and medical providers in Charleston, SC. Managing care for injured employees while promoting effective medical treatment in a flexible work environment.
About the role
- Willing to go above and beyond to make sure our software, accounting, and implementation partners are successful.
- Develop and maintain enablement resources, including partner training modules, playbooks, and onboarding documentation.
- Support partner onboarding through coordinated kickoff sessions, product walkthroughs, and skill-building workshops.
- Collaborate with product, marketing, and sales teams to ensure partners are aligned on messaging, roadmap updates, and value propositions.
- Coordinate ongoing partner communications, including newsletters, webinars, and readiness briefings.
- Track partner performance metrics to identify enablement gaps and propose improvements.
- Assist with partner events such as conferences, community roundtables, and co-marketing campaigns.
- Be a trusted point of contact for partner questions on Rillet’s products, processes, and best practices.
Requirements
- 3–5 years of experience in partnerships, customer success, sales enablement, or a related function in B2B/SaaS environments. Prior Big 4/Accounting/Finance experience is a plus but not required.
- Strong project management skills with the ability to juggle multiple initiatives concurrently.
- Excellent written and verbal communication skills, with experience delivering training sessions or presentations.
- Comfort working in fast-paced, ambiguous environments while maintaining high attention to detail.
- Ability to quickly grasp technical product features and translate them into partner-ready materials.
- Willingness to travel domestically 2–3 times quarterly for partner meetings and events.
Benefits
- Competitive Compensation: We're backed by some of the best investors and excited to offer competitive compensation packages, including equity.
- Benefits: Competitive healthcare and dental insurance options.
- Growth Opportunity: We’re excited to build a team who strives for excellence with big ambitions who will grow in roles, responsibilities, and compensation as we do.
- Time to Decompress: Flexible PTO with 9 company-wide holidays.
- Remote Friendly: We have offices in San Francisco, New York, and Barcelona. With team members working remotely from all over the world.
- Team Building: In-person opportunities that are designed to help team members foster collaboration and build community; our team has had offsites in New York, San Francisco, Toronto, Italy, France, and other International Locations!
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