Manager of IT Service Delivery responsible for service quality and team leadership. Focusing on strategic partnerships and operational excellence in technology solutions.
Responsibilities
You will be responsible for ensuring impeccable service quality,
leading high-performance teams and building trusted partnerships,
ensuring technology acts as a true driver of the client’s business,
delivering measurable improvements through analytical and strategic insight,
negotiating deadlines and managing crisis situations with composure.
Requirements
Bachelor’s degree in Information Technology or a related field;
Previous experience managing technology teams;
Experience in project management;
Postgraduate degree in IT or related areas;
Knowledge of Operating Systems and Microsoft Power BI.
Benefits
Meal and/or grocery allowance for your market purchases and meals 🍴
Health and dental insurance for you and your family 💙
Pharmacy partnerships for discounts on medications 💊
Childcare assistance according to current policy 🍼
Gym membership partnership to encourage exercise 🤸♀️🤸♂️
Partnership with SESC for a variety of cultural and leisure programs ✈
Partnerships for language studies, technology courses and online learning platforms 📚
Payroll-deductible loans with attractive rates + financial education program 💰
Corporate University and learning paths with diverse content on technology, soft skills, market trends and more 👨💻
Employee referral program with potential rewards and bonuses 🎁
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