Client and Operations Advisor enhancing luxury retail experience through client engagement and operational excellence. Cultivating relationships while managing inventory and store performance in Orlando.
About the role
- Analyst for Operations Strategy within JetBlue's team, translating data into actionable insights. Collaborating on performance, reliability, and operational efficiency insights.
Responsibilities
- Analyze JetBlue operational performance, assess potential constraints and work with relevant stakeholder teams on action items to improve baseline
- Perform deep dive into the rich data from both internal and external sources
- Produce and ensure accuracy of monthly reporting for various internal teams; create automated reports and dashboards with operational data
- Analyze and propose strategy for JetBlue operational reliability
- Work with operating groups to determine requirements/buffers that would set them up for reliable performance and analyze (opportunity) cost/trade-offs of those
- Actively review JetBlue’s schedules to ensure agreed criteria are provided and look for opportunities to improve performance
- Perform ad hoc operability-related projects in support of senior leadership
- Build relationships with operational partners across the system
- Support other teams including all operational divisions, Airline Planning and Finance
- Other duties as assigned
Requirements
- Bachelor’s degree in aviation, mathematics, operations research, quantitative analysis, computer science, industrial engineering or a related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience
- One (1) year of analytical experience with proven ability to reconcile, compare, evaluate and analyze data
- Familiar with database querying (e.g., Structured Query Language (SQL)) and/or high-level programming language(s) (such as Python, or R)
- Experience with data visualization tools (e.g. Tableau, Spotfire, PowerBI)
- Proficiency with Microsoft Excel and PowerPoint
- Good data analysis and problem-solving skills with a positive, “can-do” attitude
- Good written and interpersonal skills
- Available for occasional overnight travel (10%)
- Must pass pre-employment drug test
- Must be legally eligible to work in the country in which the position is located
- Authorization to work in the US is required. This position is not eligible for visa sponsorship.
Benefits
- access to healthcare benefits
- a 401(k) plan and company match
- crewmember stock purchase plan
- short-term and long-term disability coverage
- basic life insurance
- free space available travel on JetBlue
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