Senior Platform Operations Manager ensuring operational efficiency in Coinbase's cryptographic financial platform. Collaborating cross - functionally for strategic planning and execution under pressure.
About the role
- Enterprise Service Operations Senior Manager overseeing IT service management operations and strategy at Boeing. Leading large scale transformations and cross-functional project initiatives at a global level.
Responsibilities
- Lead organizational change management for the operations organization to ensure broad enterprise adoption of operations processes and tools
- Lead operations process and technology tool integration across the IT Service Management ecosystem to ensure cohesive, end-to-end operations service and improved employee experience
- Lead development and lifecycle of Integrated Operations Roadmaps
- Manage the supplier strategy for the global Enterprise IT Operations organization
- Define, analyze, and implement business transformation initiatives to enhance efficiency and productivity
- Create, manage, and execute comprehensive project plans, roadmaps, and IDT&S governance framework
- Act as a liaison between executive leadership, project teams, and stakeholders to gain buy-in and manage expectations
- Proactively identify, monitor, and mitigate risks and dependencies
- Define Key Performance Indicators (KPIs) to measure success to ensure value and communication
Requirements
- 10+ years of experience leading through influence and partnering with cross-functional teams on projects, transactions, or initiatives
- 10+ years of experience leading large scale IT transformation projects
- 10+ years of experience leading teams in a formal management role
- 5+ years of experience in ITIL, portfolio management, or service management
- 5+ years of experience leading global teams across multiple time zones
- Willing to travel up to 10%
Benefits
- health insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- paid and unpaid time away from work
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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