Associate Director of Operations leading operational performance and service delivery at Concentrix. Responsible for managing budgets, recruiting, and ensuring compliance across various projects in a dynamic environment.
About the role
- Operations Program Coordinator responsible for administrative support in the Department of Orthopedics. This role includes scheduling, recruitment, and travel arrangements within a hybrid work environment.
Responsibilities
- Assists with academic and clinical scheduling for faculty support including Outlook and the Qgenda system to provide superior level of service to ease the administrative burden on faculty.
- Coordinates meeting space needs on and off campus; coordinates events for their program(s), including selecting, scheduling the venue and catering or food ordering, and managing guest list/invitations, while ensuring compliance with university policies and affiliate partner policies.
- Manages faculty calendars and meeting coordination by using email/MS Outlook, Microsoft Forms, Doodle, Teams, and Zoom.
- Guides and prepares physicians for meetings and presentations.
- Takes meeting minutes and reports back on meeting summary, outcomes and next steps.
- Works with Operations Program Manager and Regional Manager to implement identified needs for the program such as faculty recruitment, scheduling, logistics, and assist with various projects as needed.
- Provides recruitment and onboarding support for new faculty.
- Acts as department informational resource in relation to the operations of the section(s) they work within.
- Processes procurement requests, travel arrangements (including international), and reimbursements for providers using Concur travel & expense system as well as COR360.
Requirements
- A bachelor’s degree in business, business administration, finance, accounting, education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution
- One (1) year of professional level administrative support experience in a higher education or healthcare setting.
- Two (2) years of professional level administrative support experience in a higher education or healthcare setting (preferred)
- Experience managing projects, adhering to project timelines, and reporting on progress (preferred)
- Experience coordinating travel and related purchasing and expense reimbursements in the Concur system (preferred)
- Experience providing administrative and technical assistance to faculty and staff within a higher education and/or medical education environment (preferred)
- Experience in managing multiple schedules accurately and efficiently (preferred)
- Experience in Amion (preferred)
Benefits
- Medical: Multiple plan options
- Dental: Multiple plan options
- Additional Insurance: Disability, Life, Vision
- Retirement 401(a) Plan: Employer contributes 10% of your gross pay
- Paid Time Off: Accruals over the year
- Vacation Days: 22/year (maximum accrual 352 hours)
- Sick Days: 15/year (unlimited maximum accrual)
- Holiday Days: 10/year
- Tuition Benefit: Employees have access to this benefit on all CU campuses
- ECO Pass: Reduced rate RTD Bus and light rail service
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