Senior Manager leading fulfillment operations at PopSockets, a digital - lifestyle company. Driving operational excellence and managing 3PL partnerships for business growth.
About the role
- Payment Processing Specialist in the Non-Standard Processing Team at U.S. Bank. Collaborating with Relationship Managers and Client Services to ensure accurate payment processing.
Responsibilities
- Processing and troubleshooting non-standard payment activities
- Supporting CLO Custody and Warehouse onboarding and distributions
- Managing daily Wire Clearing and Exception Requests
- Researching and resolving issues within StreamTA (STA)
- Managing incoming NSP workflows via shared mailboxes and web-based intake forms
- Partnering with DTCC and internal teams to meet SLAs, manage escalations, and support servicing agreements
- Contributing to continuous improvement initiatives related to onboarding, growth, technology, and process enhancements
Requirements
- High school diploma or equivalent
- Three or more years of experience in transaction processing
- Demonstrated clerical, key entry, and customer service/relation skills
- Well-developed ability to identify and resolve complex problems with minimal guidance
- Proficient computer skills, especially Microsoft Office applications
- Effective verbal and written communication skills.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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