Hybrid Supervisor, Preservation Operations – Field Services

Posted 4 hours ago

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About the role

  • Operations Supervisor managing performance and coaching staff in the mortgage services industry. Focused on client relationships and operational excellence within property preservation teams

Responsibilities

  • Manage performance towards department goals, providing necessary coaching, training and corrective action when necessary
  • Manage property preservation teams including but not limited to exception processing, bid processing, investor/insurer coordination, and first time vacant processing
  • Work with supporting groups to assure operational excellence including but not limited to network management office, quality program office, change management office, training
  • Be accountable for department profitability
  • Work to increase revenue opportunity, control losses, and maintain staffing resources
  • Develop and maintain relationships with clients, investors, and vendors
  • Handle interviewing, hiring, and disciplinary needs of staff
  • Manage time off requests of staff
  • Perform all other duties as assigned by management

Requirements

  • 3-5 years of leadership experience
  • The ability to coach your team
  • The ability to multitask
  • The ability to work independently as well as within a team
  • Polished customer service skills
  • High School Diploma, prefer Bachelor's degree
  • Intermediate to Advanced PC skills, typing, and Microsoft Office proficiency required

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • 401(k) plans
  • Employee Stock Purchase Plan
  • Paid vacation
  • Paid sick time

Job title

Supervisor, Preservation Operations – Field Services

Job type

Experience level

Mid levelSenior

Salary

$55,000 - $65,000 per year

Degree requirement

High School Diploma

Location requirements

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