Senior Platform Operations Manager ensuring operational efficiency in Coinbase's cryptographic financial platform. Collaborating cross - functionally for strategic planning and execution under pressure.
About the role
- Operations Associate helping onboard teachers and match them to schools at Zen Educate. Engaging with candidates and guiding them through the placement process in a fast-paced environment.
Responsibilities
- Calling teachers signing up for Zen Educate to quickly qualify, assess preferences, and schedule them in for interviews if they meet our criteria
- Conducting initial phone interviews with applicants to assess their suitability for our open roles
- Gaining a deep understanding of candidates' preferences while identifying the most suitable position
- Building value and excitement around Zen Educate’s mission and how we support in finding them the perfect role
- Helping guide candidates through our screening and document collection process, and diligently following up with candidates that need support throughout
- Building urgency and excitement when speaking with applicants to get them started with Zen Educate as soon as possible
- Working in a fast paced and ever changing startup environment that requires flexibility and adapting to change
Requirements
- Experience in customer service or sales (tech sales or recruitment experience a strong asset)
- Dedicated to conducting proactive outreach to educators daily
- Must be an independent and self-motivated worker
- Strong written and oral communication skills
- Comfortable with technology including Google suite
- Recent graduates are encouraged to apply
Benefits
- Competitive salary
- Ownership in the company
- 18 days PTO (15 days flexible, 3 days over Christmas)
- Fun-loving, tight-knit team solving a problem that makes a difference
- Extended benefits package that includes full health, drugs, dental, and vision coverage
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