Operations Associate supporting Learning & Development at Gartner. Enabling consistent training experiences and handling logistical operations for learning programs.
Responsibilities
Enable a globally consistent training experience through proactive coordination with team members and stakeholders across multiple functions, regions, and geographies.
Execute a common global standard pertaining to course scheduling and management, course communication, materials preparation, course follow up and reporting.
Leverage existing technology and tools to run back-end processes for existing programs ensuring they are fit for purpose to deliver programs at scale.
Maintain and update Learning Portals and supporting materials housed on Intranet or in cloud-based solutions.
Identify areas for process improvements and collaborate with Operations leadership to implement.
Support broader global L&D activities and firm wide initiatives.
Provide LMS support for all programs that may require it.
Provide excellent front line customer service for new hires, program stakeholders, managers and recruiters relating to all programs supported.
Support management with operationalization of new programs and ensure currently supported programs maintain best practice and updated processes.
Requirements
Bachelor’s Degree or 1 -2 years of HR or relevant professional experience
Superior problem-solving ability
Demonstrated initiative and resourcefulness
Strong process/project management skills
Excellent prioritization and organizational skills
Excellent written and oral communication skills
Strong attention to detail
Effective time management skills and ability to work well under pressure
Intermediate to advanced knowledge of MS Office suite (e.g., Excel, Outlook, PPT)
Benefits
generous PTO
a 401k match up to $7,200 per year
the opportunity to purchase company stock at a discount
Instructional Designer creating effective training experiences for sales teams in residential training and development. Collaborating with SMEs to design content across various formats.
Leadership Development Program at Gemini, Inc. for recent grads focusing on business operations, sales, and product management. Engaging hands - on experience with training and mentoring.
Employment & Training Specialist 2 at Viability assisting individuals with disabilities in securing employment. Developing training programs and community employer relationships in Holyoke, MA.
Organizational Development Principal leading strategic design initiatives at The Cigna Group. Empowering teams and driving organizational growth through effective design solutions.
Training Material Developer designing technical training for Westinghouse Electric Company. Involves creating materials for various training methods related to clean energy solutions.
Principal Instructional Design Adviser leading innovative learning and development solutions for Queensland Rail. Focusing on change leadership, project management, and instructional design expertise.
Responsable Formation managing training development and compliance at TSG Services France. Overseeing strategic training initiatives and ensuring quality and regulations in professional development.
Senior Procedural Training Specialist leading procedural skills training sessions for healthcare professionals. Collaborating with teams to develop effective training programs and ensure compliance with regulations.
Bilingual Client Training Consultant providing training and support on Fidelity's technology platform. Ensuring clients are educated on using products and services effectively.
Employment Specialist supporting individuals with mental health and substance use disorders in achieving career goals and thriving in the community. Collaborative role with employers and treatment teams.