Client Onboarding Specialist at Armanino managing customer onboarding and project setups. Creating project documentation and ensuring contract compliance across multiple software systems.
About the role
- Onboarding Coordinator shaping new hire experiences for Vantage Data Centers. Managing onboarding processes, compliance, and employee engagement in a hybrid work environment.
Responsibilities
- Own and manage the end-to-end onboarding process, from offer acceptance through the probationary period
- Coordinate pre-employment background checks and ensure timely completion
- Prepare and deliver onboarding materials, resources, and access to systems
- Facilitate orientation sessions that introduce new hires to company culture, values, and policies
- Conduct regular check-ins with new hires to ensure engagement and address concerns
- Partner with learning administration to track course enrollments and maintain program records
- Assist in the creation of engaging learning materials, presentations, and e-learning modules
- Coordinate logistics for onboarding programs and events, including scheduling, communications, and materials
- Monitor and measure the effectiveness of onboarding and learning initiatives using feedback and analytics
- Support the continuous improvement of onboarding learning experiences
- Stay current on federal, state, and local employment laws and ensure onboarding practices remain compliant
- Maintain accurate employee records and documentation related to onboarding
- Conduct regular audits to ensure compliance and identify areas for improvement
- Use HRIS and other systems to streamline onboarding workflows
- Serve as a primary point of contact for new hires, providing guidance and support throughout their onboarding journey
- Collect and analyze feedback to enhance the onboarding and learning experience
- Coordinate employee engagement activities that foster connection and belonging
- Collaborate with P&C, L&D, and other departments to ensure a cohesive employee experience
Requirements
- Bachelor’s degree in human resources, Education, Organizational Development, or related field preferred
- 1-2 years of experience in Learning & Development, Training, or HR-related roles
- Strong organizational and project management skills
- Proficiency with HRIS and learning management systems (Workday preferred)
- Ability to handle sensitive and confidential information with discretion
- Analytical mindset with a focus on continuous improvement
- Familiarity with adult learning principles and instructional design is a plus
- Experience with SharePoint and Canva a plus
- Bi-lingual is a plus (English/French)
Benefits
- Medical, dental, and vision coverage
- Life and AD&D insurance
- Short and long-term disability coverage
- Paid time off
- Employee assistance program
- 401k program with company match
- Additional voluntary benefits
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