About the role

  • Stage, configure, and support server, workstations and network-related hardware and software applications for RamSoft
  • Maintain company-wide computer hardware and network infrastructure
  • Report to IT Operations Manager as an Individual Contributor
  • Participate in system design and planning sessions for development and maintenance of corporate and customer IT systems
  • Maintain accurate documentation and diagrams of IT systems
  • Monitor and report on system performance and key systems metrics
  • Provide technical support and troubleshoot user problems
  • Analyze system performance and recommend improvements
  • Design and maintain infrastructure systems and business application servers
  • Perform hardware and software installations, and operating system patching
  • Suggest improvements to internal support procedures and systems management architecture
  • General systems administration tasks including system configuration management, OS installations, security updates, and urgent system patching
  • Handle day-to-day troubleshooting and maintaining office servers, networks, and employee equipment (computers, printers, scanners, telephones, headsets)
  • Configure, stage and ship server and workstation related hardware
  • Set up new hires with equipment, install software/hardware/wiring, order equipment, assist with IT orientation
  • Train staff on IT-related equipment and applications
  • Administration of infrastructure maintenance and upgrades for internal resources (software and hardware)
  • Implementation, support, administration, and management of Windows 10/11, Server 2012R2/2016/2019/2022/2025, CentOS and Ubuntu
  • Manage user issues and update tickets for accurate record keeping
  • Assist with preparation of hardware for customer-facing demos
  • Monitor performance of remote systems and perform performance tuning as necessary
  • Perform other related duties as required

Requirements

  • 5+ years of experience in systems (hardware and software) configuration and support or related role
  • Azure Administrator Associate AZ-104, AZ-204, AZ-305 certifications (Mandatory)
  • Must be personable, communicate well, display patience and ability to provide training and assistance to computer users
  • Mastery of Computer Software (e.g. network administration tools, imaging software, etc.)
  • Mastery of Computer Hardware (e.g. IT Systems, network cards, servers, LAN diagnostic equipment)
  • Mastery of Computer Operating Systems (e.g. Windows, DOS, Macintosh)
  • Mastery of Networking Technologies (TCP/IP, DNS, DHCP, Active Directory)
  • SQL and general DataBase Administration (DBA)
  • High level of communication skills, written and verbal
  • Ability to logically and analytically troubleshoot software and discuss issues with manager, team and internal personnel
  • Experience in firewall and routing products including Azure VNG, Cisco, Netgate, Fortinet, Palo Alto, SonicWall
  • Ability to interpret technical material in books, journals, or manuals
  • Proven ability to work well under minimal supervision
  • Ability to make decisions and manage multiple priorities
  • Impeccable time management and problem-solving skills

Benefits

  • Casual work environment
  • Flexible work hours
  • Competitive compensation and benefits package
  • Accessible and inclusive environment with recruitment/interview accommodations available

Job title

Network and System Administrator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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