AB
Alexander BürkleAfter Sales Service Associate – Part-time
Mitarbeiter* (m/w/d) After Sales Service in Teilzeit zur Verstärkung des Logistikteams in Freiburg. Bearbeitung und Prüfung von Reklamationen, Monitoring der Logistikprozesse.
About the role
- The Market Sales Manager leads assigned Territory Sales Managers (TSMs) and Business Development Managers (BDMs) to provide Independent Store Owners (ISOs) and Company Owned Stores (COSs) with sales resources to grow market share in both retail and wholesale business segments.
- This role champions TSM and BDM teams to deliver ISO market leading inventory readiness, training and competitive pricing strategies.
- The Regional Sales Manager will empower the TSM and BDM to drive sales.
- The RSM will hold the TSM and BDM accountable for great results in the market they service.
- The RSM will directly partner with ISO and COS to grow market share and provide partnership on new distribution opportunities.
- Manages TSM and BDM teams on the Independent Store Owners (ISO) execution of HQ Retail and Wholesale strategies and initiatives.
- Supports COS commercial sales initiatives.
- Identifies and cultivates new customers: New Store Owners, IBS, Retail and Wholesale.
- Ensures TSM and BDM teams are actively engaged and completing necessary trainings.
- Evaluates TSMs/BDMs on their ability to delivery of the NAPA Commercial Value Proposition.
- Leverages CRM to maximize TSM/BDMs productivity and presentations.
- Establishes solid relationships with ISOs and large wholesale customers.
- Conducts sales presentations to individuals as well as groups.
- Builds DC sales department bench strength through coaching and mentorship.
- Partners with HR in the areas of hiring, talent development, employee engagement and training.
Requirements
- HS Diploma or equivalent required.
- 2-5 years direct sales experience.
- Proficient knowledge of CRM software and MS Office Suite.
- Strong knowledge of NAPA operations and systems and/or ability to learn.
- Demonstrated ability to grow customer base to consistently meet or exceed sales and profit quotas.
- Demonstrated ability to build and lead a high-performing teams.
- Sales driven and customer focused.
- Strong focus on exceeding customer expectations.
- Strong analytical/problem solving skills.
- Ability to multi-task, prioritize and effectively project manage initiatives.
- Highly organized with exceptional follow-through.
- Effective written and verbal communication skills.
- Strong sense of urgency.
- Willing and able to relocate.
- Unquestioned values, judgment, and integrity.
Benefits
- No specified benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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