Coffee Specialist providing exceptional customer service in Nespresso's retail boutique. Engaging customers, sharing coffee knowledge, and creating memorable coffee experiences in a supportive team environment.
Responsibilities
You share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
You create a memorable experience for customers, making them feel valued and eager to return.
You understand the customer’s needs and recommend personalized coffee and machine solutions.
You offer complimentary coffee tastings and display your coffee and product knowledge to build our customer base and sales.
You proactively support and collaborate with team members to create a cohesive and successful work environment.
You will take part in maintaining our elegant boutique environment, assisting with shipments, arranging eye-catching displays, keeping the coffee wall stocked and ensuring cleanliness.
You will undergo a training period that sets you up for success well beyond your first day.
Requirements
You are inherently a people person and thrive in a customer service environment.
You enjoy working in a fast-paced environment, thinking on your feet and adaptable to change.
You are punctual and available to work open and closing shifts, weekends, and holidays.
You have patience for day-to-day challenges and are resourceful in troubleshooting on the spot.
Benefits
Competitive pay – Plus quarterly bonuses for achieving team sales and service goals.
Free Nespresso machine and coffee product allowance.
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