Sales Associate driving customer engagement and results at Coach. Upkeeping brand standards and creating customer relationships in a luxury retail environment.
Responsibilities
Understands organizational objectives and makes decisions that align with Company priorities
Takes ownership and is committed to delivering results
Creates short- and long-term strategies to achieve personal metrics and performance goals
Represents Coach as a brand ambassador
Drives business through sales strategies, clienteling, sourcing new customers and maintaining relationships
Provides in-depth product knowledge, including features, benefits, current offerings and overall product value
Works with multiple customers simultaneously and breaks away as appropriate
Requirements
1-3 years of previous sales experience, preferably in a luxury retail service environment.
Possesses current knowledge of fashion trends and competition in the marketplace.
High school diploma or equivalent; college degree preferred.
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet).
Ability to execute at a fast pace.
Ability to communicate effectively with customers and team.
Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
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