Sales & Service Team Leader overseeing a hybrid team of 6 in London. Leading daily performance and ensuring exceptional customer experiences in a high - velocity sales environment.
About the role
- Manager of People & Talent designing AI-powered talent systems and automating workflows for a high-growth company. Collaborating with executives to optimize talent management processes and drive strategic initiatives.
Responsibilities
- Architect and optimize AI-powered talent systems end-to-end, using automation and analytics to enhance sourcing, selection, and overall candidate experience - consistently raising the bar while moving fast
- Partner with Finance to create adaptable, data-driven headcount models directly aligned with business milestones
- Implement automated, personalized onboarding journeys with outcome tracking and iterative improvement - accelerating time to ramp and setting measurable standards for success
- Deliver actionable insights, just-in-time learning, and practical playbooks to elevate team performance
- Lead fast pilots and A/B test new people systems and workflows, using data and feedback to scale what works and move with urgency
- Develop and own Valence’s talent intelligence engine - real-time market benchmarking, proactive pipeline analytics, and risk surfacing to give the org a competitive edge
- Build scalable dashboards, live reporting suites, and executive-ready insights that connect talent metrics to business outcomes
- Partner directly with the CEO and VP to drive strategic org design and culture-shaping projects
Requirements
- 5–7 years in high-growth operations, consulting, or strategy roles (startup experience preferred)
- Passion for leveraging AI technology to design workflows, automate processes, and reimagine how organizations operate
- Proven ability to manage high-stakes, complex workstreams with executive visibility, delivering outcomes backed by data and clear metrics
- Clear communicator who can align busy executives, build trust across teams, and drive consensus in fast-paced environments
- Self-motivated and highly driven, with the ability to thrive in ambiguity, push through challenges, and deliver even when the path isn’t obvious
- Willingness to experiment, embrace feedback, and continuously evolve through new responsibilities and workstreams
- Strong personal motivation to join and shape an early-stage, AI-first team
Benefits
- Competitive salary including base + bonuses
- Comprehensive health coverage (medical, dental, vision) from day one
- Generous PTO, company-wide R&R shutdowns, and paid parental leave
- Retirement plan support for US and global employees
- Meaningful ownership in a venture-backed company at a growth inflection point
- Financial upside that comes from scaling fast
- Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact
- A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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