People Business Partner, Associate role at PGIM, focusing on HR support across Corporate Functions. Responsible for recruiting, analytics, and employee relations in a hybrid work environment.
About the role
- People Process Transformation Specialist at ResMed focusing on Workday system support and continuous improvement initiatives. Engaging with stakeholders to enhance operational efficiencies in HR processes.
Responsibilities
- Act as the first-level Workday system support for the PSS team (e.g., troubleshooting process navigation, business process stuck points).
- Execute and manage EIB (Enterprise Interface Builder) loads for mass data transactions (e.g., spot bonuses, job changes, bulk updates).
- Identify recurring Workday adoption challenges and recommend solutions to improve system usability and efficiency.
- Analyze existing operational workflows to identify inefficiencies or process gaps.
- Gather requirements through discussions with Team Leaders, SMEs, and Specialists regarding operational challenges or system barriers.
- Propose small-to-medium process improvements and support the design of future-state workflows.
- Collaborate with Quality & Training SME and COEs to drive adoption of improvements, including process documentation.
- Drive critical continuous improvement projects simultaneously to achieve operational efficiency and global standardization.
- Track, monitor and report continuous improvement initiatives using basic project management practices (e.g., action logs, milestone tracking).
- Perform regular audits of case management activities and Workday transactions to ensure high data integrity standards.
- Flag systemic data issues early and work with relevant partners (e.g., Rewards, Payroll, People Systems) for corrective actions.
- Work with Quality, Training Process SME to identify training needs and conduct relevant training on timely manner.
- Support reporting needs related to continuous improvement initiatives, providing data-driven insights and trend analysis.
- Engage independently with internal stakeholders (e.g., Team Leaders, SMEs, COEs) to validate improvement ideas and deliver solutions.
- Know when to escalate more complex system issues to People Systems team and Regional teams appropriately.
- Maintain strong communication and relationship management across multiple stakeholders while balancing competing priorities.
Requirements
- 2–3 years of experience in People Operations, HR Shared Services, HR Technology, or equivalent process-focused roles.
- Strong user-level knowledge of Workday, with an understanding of business processes, navigation, and basic troubleshooting.
- Experience with EIB load management and bulk data transactions (preferred).
- Demonstrated success leading or contributing significantly to process improvement initiatives.
- High attention to detail, data accuracy, and operational discipline.
- Strong written communication, documentation, and reporting skills.
- Proven ability to manage multiple projects, tasks, and priorities independently and effectively.
- Collaborative mindset with strong stakeholder engagement and relationship management skills.
- Exposure to basic automation (e.g., Excel macros, workflow optimization tools) is an advantage.
Benefits
- Health insurance
- Flexible working arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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