CO
CoreSiteIT Helpdesk Manager
Manager of IT Helpdesk overseeing Tier 1 helpdesk operations and driving customer satisfaction in digital infrastructure company.
About the role
- Design, develop, maintain, and manage the LIMS (Laboratory Information Management System) database application
- Responsible for working with a database management system along with additional tools such as Matrix Gemini and SQL with an emphasis on instrument reporting
- Develop instrument reporting process for incorporation of sample data into the LIMS
- Support user training and advise management on technology changes and improvements that will increase efficiency of laboratory processes
- Maintain LIMS system backups and oversight of electronic storage of records for the laboratory
Requirements
- Bachelor’s Degree or equivalent work experience
- Minimum of 5 years laboratory experience
- Proficiency configuring and maintaining Xybion (Autoscribe Informatics) Matrix Gemini LIMS
- TSQL and/or SQL database language experience, specifically SQL queries and stored procedures
- Technical experience with databases and user support
- Experience developing application programming interfaces (APIs)
- Experience developing Xybion (Autoscribe Informatics) MIDAS data transfers
- Experience with Microsoft Office suite
Benefits
- Health and Wellness programs
- Income Protection
- Paid Leave
- Retirement
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
PG
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