Learning Resource Manager at Multiverse overseeing content development and vendor management for AI and tech skills training. Establishing contractor relationships and optimizing production processes for efficiency.
Responsibilities
Establishes strategic, long term, relationships with external vendors and contractors that can produce quality content at speed.
Owns the entire lifecycle of external contractor sourcing and management, from identifying needs to onboarding, performance tracking, and off-boarding.
Identifies and implements improvements to the contractor management process and standards to enable greater efficiency and quality, including through the use of AI tools.
Serves as the primary liaison with the internal Content Development Team, deeply understanding their requirements for external support and the wider project goals, and ensuring successful integration of contractor outputs.
Manages the budget specifically allocated to external contractors and content creation, tracking expenditure, forecasting needs, and ensuring cost-effectiveness.
Requirements
Strong vendor and contractor management experience (essential).
A high level of expertise in engaging with external contractors—including coordinating with Legal, People, and Finance teams to develop contractor hiring, onboarding and offboarding processes.
Exceptional project management skills, adept at managing multiple projects simultaneously including resource allocation and risk mitigation strategies
Proven track record of successfully managing high-volume content production pipelines
Strong leadership abilities, capable of guiding and motivating cross-functional teams
Excellent negotiation and relationship-building skills.
Solid understanding of content development workflows and requirements.
Experience in budget management and financial tracking.
Attention to detail for contract terms and performance metrics.
Ability to identify process inefficiencies and implement improvements for increased productivity
Familiarity with AI tools for sourcing, contract analysis, and budget forecasting.
Benefits
Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days and 2 company-wide wellbeing days and 8 bank holidays per year
Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill - all in one mental health support
Hybrid work offering - we collaborate in the office 3 days per week
Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year
Team fun - weekly socials, company wide events and office snacks!
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