Hybrid Delivery Support Manager – 12 Month FTC

at Newton Europe

• Job title: Delivery Support Manager – 12 Month FTC
• Job type: Contract
• Experience level: Mid level, Senior
• Salary: £55,000 - £60,000 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Kingston Bagpuize, United Kingdom

About the role

• Delivery Support Manager managing Personal Assistants to support stakeholders efficiently. Leading team development and ensuring effective utilisation of resources in a hybrid work environment.

Responsibilities

• An experienced and dedicated people manager to manage and develop our team of Personal Assistants in the Delivery Support team.
• You will develop the team to provide an excellent level of service to our stakeholders.
• You will ensure efficient and effective utilisation of the team, managing resourcing to cover holidays, sickness, absence and managing temporary staff as necessary
• You will plan and monitor team headcount, being able to flex to the demands of the business
• You will carry out appraisals and talent review meetings for your team and quickly address any areas of underperformance as well as nuturing and developing talent, regularly seeking and providing feedback
• Responsibility for the recruitment, management, and induction process for new staff into the teams
• Managing team members with dual role as PA and receptionist.
• Understanding future scope and growth of the team and how this fits into the structure of the ESF and the business
• Identifying opportunities for team members to grow and challenge themselves

Requirements

• Previous experience as Personal Assistant/Executive Assistant
• Previous experience of managing a [large] team, interpersonal skills with strong leadership skills and ability to delegate successfully
• Previous experience managing a significant change within a team
• Big Picture thinking, looking forward and leaning into change.
• An ability to think ahead and anticipate needs before they arise.
• Methodical coordination skills and logical thinking
• Exceptional organizational skills: ability to multi-task and organize others.
• Excellent oral and written communication skills, with the ability to work and communicate effectively within a team and enjoy being a team player.
• Experience working within a high-paced environment where you can remain calm under pressure, adaptable and responsive to ever-changing challenges and priorities
• Excellent use of Outlook, Word, Excel, PowerPoint and Co-Pilot
• A pleasure to work with – “can do – will do” attitude.
• Discretion and confidentiality guaranteed.
• Exceptional attention to detail and deadlines
• Capability to filter information and assess priorities
• Ability to quickly learn new IT systems and processes to provide support to your colleagues.