Hybrid Lead Assistant Manager – Order to Cash, Billing & Support

Posted 2 weeks ago

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About the role

  • Excellent knowledge of end-to-end O2C process.
  • Should have performed Billing, query handling with good communication skills.
  • good knowledge on account receivable principle and concepts
  • Contact with customers via email and MS Teams on a day-to-day basis.
  • Act as Voice of the Customer internally to represent customer needs and wants.
  • Strong experience working with Excel/Spreadsheets.
  • Compliance rules and regulations are a part of process / product knowledge.
  • Should be able to judge in case the request is to be escalated or not for further clarification.
  • Should be able to meet agreed upon KPIs as per Client, their operational definitions, and targets.
  • Client Reporting (any client systems where client reports are generated / updated)
  • Speaks, writes, converses fluently and convincingly with team members / clients.
  • Gathers and analyses data to solve problems fast and effectively after evaluating possible options.

Requirements

  • Bachelors or Masters Degree in commerce or finance or qualified/semi-qualified professional accountant (Graduate (Finance), Post-Graduate (Finance), BBA, MBA, CA, CMA, CS) 8 - 10 Years

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Job title

Lead Assistant Manager – Order to Cash, Billing & Support

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridIndia

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