Account Manager at Infobip responsible for growing, retaining, and ensuring success of Tier 1 customers. Focusing on customer advocacy and internal coordination for performance metrics and optimal satisfaction.
About the role
- Key Account Manager responsible for managing major clients at DS Smith. Collaborating with internal teams to develop tailored activity plans and ensure client satisfaction.
Responsibilities
- Ansvara för några av våra största kunder
- Utveckla och driva kundspecifika aktivitetsplaner
- Förhandla och teckna kundavtal
- Leda kundupphandlingar enligt gällande riktlinjer
- Använda vårt CRM-system för kundregistrering, kommunikation och värdeskapande rapportering.
- Nykundsbearbetning
- Fatta beslut inom givna ramar
- Ansvara för försäljningsbudget, prissättning av nya förpackningslösningar och prislistor.
Requirements
- Prestations- och målinriktad
- Vågar utmana kunden i specifikationsfasen
- Motiveras av ambitiösa mål och planer
- Ser möjligheter och visar tydligt positivt och problemlösande beteende
- Stark och uthållig personlighet
- Starka kommunikationsförmågor och bygger förtroendefulla relationer med kunder och kollegor
- Påverkningskraft - du vågar och kan gå först
- Detaljorienterad och strukturerad i användningen av system och datainmatningar etc.
- Interagerar konstruktivt i tvärfunktionella team – villig att ta ledningen i kundprojekt.
- Mycket goda kunskaper i svenska och engelska, i tal och skrift.
Benefits
- Fair recruitment på DS Smith
- Mångsidig arbetsplats där alla kan förverkliga sin potential
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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