Account Manager at Infobip responsible for growing, retaining, and ensuring success of Tier 1 customers. Focusing on customer advocacy and internal coordination for performance metrics and optimal satisfaction.
About the role
- Partnership Director acquiring and managing partnerships with world-class digital agencies and consultancies. Fostering success in the Insider One Partner Network from the Madrid office.
Responsibilities
- Work with Insider One global offices to continually improve their partnership practice, grow their portfolio of partners, create go-to-market plans, drive expansion opportunities, and manage and grow the partnership.
- Manage your pipeline and generate leads for Insider One global offices and for the Insider One Partner Network.
- Support the Partnership Manager in the partner onboarding process and update them about the partnership processes of global offices.
- Develop success plans to ensure agency-wide adoption and expansion of Insider One to the partners’ end clients.
- Collaborate with internal teams to grow channels for Insider One: Sales, Marketing, and the Partner Success Team.
- Negotiate partnership terms and present the Insider One Partner Programme.
- Become an expert on the Insider One platform, optimization best practices, complementary marketing technologies, product roadmap, and company vision.
- Set weekly/monthly meetings with all global offices, get updates, satisfy needs, manage and encourage them for deployment of the Insider One Partner Programme.
Requirements
- Solid experience with partner/agency development and management
- Previous leadership experience working with digital agencies, consultancies, and system integrators
- High level of business acumen
- Fluent in SaaS business models
- Demonstrated success managing executive relationships with partners and customers
- Ability to set clear targets and develop plans and objectives to achieve those targets
- Ability to influence product and engineering teams based on partner insights
- Exceptional organizational, presentation, and communication skills, both verbal and written
- Must be motivated, goal-oriented, and able to work independently
- Ability to succeed working cross-functionally with direct sales, marketing, and the partner success team
Benefits
- Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together.
- Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
- Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
- Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.
- Help build the team you want to work with and enjoy rewarding referral bonuses.
- Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
- From global retreats to team-building activities, expect year-round events that turn into lifelong memories.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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