Account Manager at Infobip responsible for growing, retaining, and ensuring success of Tier 1 customers. Focusing on customer advocacy and internal coordination for performance metrics and optimal satisfaction.
About the role
- Account Manager supporting international clients and digital gaming products for iLotto. Training provided with no prior experience required in a collaborative, supportive environment.
Responsibilities
- Communicate effectively with clients, building trust and positive relationships.
- Learn all about our gaming and iLottery products and the company’s platform features.
- Set up clients and products in our back‑office system with precision and care.
- Support technical client onboarding, ensuring each launch runs smoothly.
- Act as the bridge between clients and the development team, translating client feedback into clear requirements.
- Assist with training, testing, and troubleshooting within our systems.
- Maintain accurate records of client setups and ongoing requests.
Requirements
- Excellent written and spoken English: clarity and professionalism are vital.
- Strong communication skills and a friendly, proactive attitude.
- Good attention to detail and ability to work methodically.
- Willingness to learn technical systems and product structures.
- Ability to manage multiple tasks and stay organized.
- No previous experience required, training will be provided.
Benefits
- Comprehensive onboarding and product training.
- Competitive salary and growth opportunities within an international company.
- A supportive team environment focused on collaboration and learning.
- Exposure to cutting-edge lottery and gaming technologies.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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