Account Manager at tech company in Guadalajara ensuring smooth client account management and growth opportunities post - sales. Balancing communications and support while facilitating deployment and platform usage.
About the role
- Key Account Manager managing key client accounts in asset management for FE fundinfo. Collaborating with cross-functional teams to deliver impactful investment data solutions.
Responsibilities
- Acting as the primary relationship contact for a portfolio of key client accounts, ensuring their needs are met and exceeded.
- Managing and executing strategic account plans to retain and grow client relationships, including regular business reviews and contract renewals.
- Identifying and driving upsell and cross-sell opportunities, collaborating closely with Sales and Marketing teams.
- Providing clear, commercial insights by interpreting client data and delivering tailored solutions.
- Maintaining accurate records of meetings, actions, and account metrics in Salesforce, and proactively addressing client risks and expectations.
- Representing FE fundinfo at industry events, conferences, and client meetings to strengthen our brand presence.
Requirements
- You must have solid experience in an account management or sales role, within the technology or finance industry.
- You will demonstrate effective communication and stakeholder management skills, with the ability to influence at all levels, displaying exceptional commercial acumen.
- You should be confident in creating and managing strategic account plans for key portfolios.
- You will have a proven track record of delivering client-focused solutions and thriving in a results-driven environment.
- You must have experience in the information technology or financial services sector.
Benefits
- 25 days of annual leave with the option to buy an extra 5 days each year.
- Benefit from enhanced paternity, maternity, and shared parental leave.
- Secure your future with our pension scheme.
- Advance your career with sponsored learning and development, including formal qualifications.
- Private medical insurance as employee wellbeing matters.
- Stay fit with discounted gym memberships.
- Take advantage of the Bike to Work scheme for eco-friendly commuting.
- Keep your eyes sharp with eye care and flu jab services.
Job title
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