About the role

  • Cultivate and deepen strategic relationships with key stakeholders across existing accounts, identifying growth opportunities
  • Represent the company at industry events, conferences, and product demonstrations
  • Collaborate with the Client Services team to optimize the client lifecycle and drive renewals
  • Develop and execute strategic account plans aligned to client goals and product capabilities
  • Lead creation and delivery of proposals and sales pitches focused on new product adoption and expansion
  • Initiate and manage upselling and cross-selling initiatives to maximise revenue
  • Act as a voice of the customer to the Product Development team, contributing insights to roadmap priorities
  • Maintain accurate CRM records and ensure GDPR and internal process compliance
  • Ensure timely contract execution and order processing compliant with legal and regulatory standards
  • Consistently achieve and exceed monthly and quarterly sales targets
  • Mentor and support new team members and share best practices
  • Champion core values of Collaboration, Excellence, Respect, Agility, and Humility

Requirements

  • 5+ years of B2B Account Management experience, ideally within a structured sales methodology (e.g., MEDDIC, Challenger, SPIN)
  • Demonstrated success in subscription-based sales, preferably within a data, analytics, or news-driven business model
  • Exceptional communication skills, both verbal and written, with the ability to influence and present to senior client stakeholders
  • Strong understanding of account-based marketing (ABM) and experience executing highly targeted campaigns
  • Proven ability to manage multi-stakeholder sales cycles, including navigating procurement and contract negotiations with legal and compliance teams
  • Highly organised and detail-oriented, with strong forecasting, reporting, and pipeline management capabilities
  • Advanced proficiency in CRM systems, particularly Salesforce
  • Commercially driven and collaborative mindset
  • Excellent negotiation and influencing skills, including a confident and professional telephone manner
  • Self-motivated and resilient, with consistent track record of meeting and exceeding sales targets
  • International outlook, with experience managing global or multi-regional accounts
  • Ability to mentor and support junior team members
  • Consistent track record of high sales performance and delivery against growth targets and KPIs
  • Knowledge of the legal sector or professional services is advantageous

Benefits

  • Eye care
  • Employee Assistance Programme
  • A day off for your birthday
  • Pension (4% employer contribution and 4% employee contribution)
  • Life assurance
  • Cycle to work scheme
  • Season ticket loan
  • £350 annual wellbeing allowance to contribute to gym memberships or fitness classes
  • Puregym access
  • Perks at work platform access
  • Private healthcare
  • Company socials
  • Access to Employee Affinity Networks
  • Mentoring scheme
  • Volunteering Day
  • Mortgage Advice
  • Work from anywhere (2 weeks)
  • Generous parental leave

Job title

Key Account Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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