HH
HHAeXchangeSMB Account Executive
SMB Account Executive driving new business sales for HHAeXchange’s SaaS homecare solutions. Managing the full sales cycle in a hybrid role based in Bloomington, MN.
About the role
- Own and drive the strategic direction for a portfolio of key clients, aligning Dotdigital’s solutions with their marketing objectives and business goals.
- Foster long-term relationships to ensure customer satisfaction, retention, and loyalty. Act as a trusted advisor, delivering personalised support, product training, and strategic guidance.
- Achieve sales quotas through upsell and expansion opportunities, while proactively identifying areas for optimisation based on data insights and account performance.
- Conduct regular Success Plans and present quarterly/annual account reviews to demonstrate value, secure renewals, and influence future adoption. Collaborate with Customer Marketing to drive client references and case studies.
- Partner with internal teams including Sales, Technical Support, Adoption, and Professional Services to deliver seamless, end-to-end client support.
- Ensure clients maximise their use of the Fresh Relevance platform by working closely with the Adoption team and sharing industry best practices.
- Maintain accurate CRM records, forecast retention and growth metrics, and monitor account health to proactively address risks and opportunities.
Requirements
- 5+ years’ experience in eCommerce or marketing technology, ideally in a client-facing or strategic role.
- Proven ability to manage a portfolio of accounts, drive retention, and uncover upsell opportunities.
- Strong commercial awareness and a knack for finding win-win outcomes.
- Excellent communication and presentation skills - comfortable leading client calls and planning sessions.
- Organised, proactive, and confident in learning new platforms and demonstrating their value.
- Familiarity with email marketing, web analytics, and eCommerce platforms.
- Analytical mindset - you enjoy turning data into actionable marketing strategies.
- Interest in CRO (Conversion Rate Optimisation) techniques.
- Basic understanding of HTML, CSS, or JavaScript.
- Experience with tools like Google Analytics or Dynamics CRM.
Benefits
- Parental leave
- Medical benefits
- Paid sick leave
- Dotdigital day
- Share reward
- Wellbeing reward
- Wellbeing Days
- Loyalty reward
- DEI commitment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
WG
WEC Energy GroupDistrict Sales Representative
District Sales Representative at We Energies in Wautoma, ensuring high customer satisfaction and managing project tasks. Involves sales, technical support, and service alterations for gas customers.
NG
National Express Rail GmbHCustomer Service Representative, Train Attendant
Kundenbetreuer providing friendly service on RRX lines and ensuring passenger assistance. Involves ticket controls, customer information, and maintaining safety and order.
ST
Key Account Executive responsible for medical device contracts and customer relationships in the Pacific Northwest. Driving multi - million dollar sales initiatives and collaborating with healthcare executives.
NW
Numeral (YC W23)Account Executive – Commercial
Account Executive driving pipeline growth and winning deals in a fast - paced environment. Selling tax compliance solutions to e - commerce and fintech operators with a high - performing team.
FU
FullStoryAccount Executive – Strategic
Account Executive responsible for business development in Strategic Enterprise sector for Fullstory. Engaging clients and driving new business opportunities while managing existing accounts.
UG
United Placement GroupOutside Sales Representative – Warm Leads
Outside Sales Representative focusing on warm leads, helping families with estate planning solutions. Enjoy a flexible schedule while making a difference in seniors' futures.
QG
Kundenbetreuer B2B with focus on payment inquiries, process improvements and customer satisfaction. Collaborating internally to tailor support and optimize service delivery for DKB.
WO
Sales Executive driving new business growth for Merchant Services with a focus on solution sales and client relationships. Consulting with C - suite and developing referral networks for profitability.
WO
WorldpaySales Executive, Merchant
Sales Executive driving new business growth and consulting with C - suite executives in Florida for a leading payments company. Travel required within designated geographic territory.